Fulton Bank N Reading Rd, Ephrata

Fulton Bank Reviews

• 7

  777 Kustumz
  1

  I'm a local Weekly customer, at this location, and I've been setting a timer on my fone, I have NEVER made it thru the (drive-thru) in under 7 min. YET ,!!! That's the record low, average you better figure on 9-10 mins.!!! The record HIGH I waited was OVER 15 MINS . , AND I WAS second in line, I'm there every week so this is truth, I used to go to Rothsville rd. branch for 9 yrs., they averged 3 ish min. This NEW PLACE, IS AVERAGEING 3X LONGER (IN DRIVE THRU)

  Response from the owner

  Hello Kustumz, We value our customers' opinions and appreciate that you took the time to share your feedback with us. We understand there are situations where in customers may need assistance beyond the norm. If further assistance is needed please connect with our Customer Care area at 800.385.8664 or visit us at https://www.fultonbank.com/Contact-Us.

• r

  ruben ofray
  5

  I normally do not do this but The BEST customer service Lovisa Olson was not only very professional I recommend her 100% with any financial help you may need she goes out of her way to help I Definitely recommend Thank You

  Response from the owner

  Hello Ruben, Thank you for your 5-Star review! We value our customers' opinions and appreciate that you took the time to share your feedback with us. If further assistance is needed please connect with our Customer Care area at 800.385.8664 or visit us at https://www.fultonbank.com/Contact-Us.

• L

  Leonard Hoover
  1

  I can't comprehend how the company can close two branches and only open one . . . . It seems we wait and wait.

  Response from the owner

  Hello Leonard, We value our customers' opinions and appreciate that you took the time to share your feedback with us. We understand there are situations where in customers may need assistance beyond the norm. If further assistance is needed please connect with our Customer Care area at 800.385.8664 or visit us at https://www.fultonbank.com/Contact-Us.

• I

  II IJ
  5

  One of the best bank manager Eric I ever seen in my life and the staff is polite and professional deal with people. I am from New Jersey but always come to this place for new loan and credit line.

  Response from the owner

  IJ, Thanks for your 5-star review! We value our customers' opinions and appreciate that you took the time to share your feedback with us. If further assistance is needed please connect with our Customer Care area at https://www.fultonbank.com/Contact-Us or call 800.385.8664.

• K

  Kathy Frey
  1

  Lobby is packed. One person working. Can’t do business there. To slow!!

  Response from the owner

  Hello Kathy, We value our customers' opinions and appreciate that you took the time to share your feedback with us. We understand there are situations where in customers may need assistance beyond the norm. If further assistance is needed please connect with our Customer Care area at 800.385.8664 or visit us at https://www.fultonbank.com/Contact-Us.

• J

  Jordan David
  1

  Wife and I went to pay mortgage and had very bad customer service. Didnt even get a hello or how are you doing. Only thing we got was have a good one with an attitfue not sure if it was because it was somewhat busy for a saturday morning.

• K

  Kristy Becker
  1

  Sat in the drive threw for over 5 minutes no one realized I was there until I hit the call button. The drive threw is always slow. I feel like I was being ignored

• D

  D. W.
  1

  Really slow service at this branch

  Response from the owner

  Hello DW, We value our customers' opinions and appreciate that you took the time to share your feedback with us. We understand there are situations where in customers may need assistance beyond the norm. If further assistance is needed please connect with our Customer Care area at 800.385.8664 or visit us at https://www.fultonbank.com/Contact-Us.

• J

  John Conrad
  5

  Great bank with professional staff that reminds you that people can still deal with people.

• T

  Terry Grogan
  5

  Great staff. Small branch office but can handle most needs.