Frontier Community Credit Union Reviews
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Patrick Falk1I would not recommend them. They have so many “convenience fees” and do not seem customer oriented. When so many places are trying to help and protect customers, this one is charging fees, making it difficult to switch to online, paperless delivery of statements. We have supposedly completed the switch for myself and my son on several occasions only to find out that, nope, something went wrong and we get charged for a paper statement again. I am only a member because of a merger between my former smaller credit union and this one. It was not seamless as they claimed; it has been more trouble and the customer service people answering the phones are not much help.
Response from the ownerHi Patrick, thank you for posting a review and letting us know that your experience was not up to standards. Meeting the needs of our members is our number one priority, and we are sincerely sorry to hear that this was not the case for you. We would love to connect you with a member of our Frontier Team to investigate your feedback further. Please give us a call at (913) 651-6575 and a member of our team to ensure you are properly taken care of!
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Catherine E Muscato5The staff are very friendly, answer any questions, fully explain and look out for your best interests. Great experiences on line banking also.
Response from the ownerHello, Catherine! Thank you for your strong review and 5-star review. The friendliness of our staff is a common theme we notice in the feedback from clients. We take pride in this, considering that our staff is on the front lines when members need immediate assistance. Please, don’t hesitate to reach out with any additional feedback.
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Joanie Drimmel5I Went to the Atchison Branch. They took care of my needs quickly, answered all my questions politely, and were very friendly. I felt welcomed and appreciated. Great service! Thanks!
Response from the ownerHello, Joanie! Thank you for your 5-star rating and your highlight of our great support staff at the Atchison branch. Tending to our members’ needs is our number one priority at Frontier Community Credit Union. If you ever feel unwelcome or unappreciated, don’t hesitate to let us know.
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FAQs
1. How Can I Get Connection With Frontier Community Credit Union?
Just ring them at this phone number +1 913-651-6575. You can also search through their website and submit the loan request form online.3. What Services Can I Find In Frontier Community Credit Union?
Frontier Community Credit Union provides you with plenty of loan services which include: '- ATM
5. Is Frontier Community Credit Union an Agency or a Lender?
Frontier Community Credit Union is a Credit union. To make your lending process hassle-free, we connect you wth a large network of trusted lenders over the internet. You can secure a personal loan online as fast as the same day.
2. What Is the Address Of Frontier Community Credit Union? How Can I Access This Store?
Frontier Community Credit Union is situated at 513 Commercial St, Atchison, KS 66002, United States. Kindly take a look at the map and identify the fastest route to access it.4. How to Secure a Loan at Frontier Community Credit Union?
To apply for a cash loan, you can search through their website and submit the loan request form online. If you are looking for same day payday loans over the internet, you can visit our official site for more details.6. What Can I Do if I Fail to Repay My Loan?
You may consult with your lender if you have difficulty making the payments. Different lenders have different solutions to payment respite. Remember to check out carefully before signing any loan agreement.7. Does Frontier Community Credit Union Offer Loans for People With Bad Credit?
Yes, but if you want to improve your likelihood of success, we are here to help! Just click here to get installment loans online even with bad credit.