Freedom Credit Union Frankford Ave, Philadelphia

Freedom Credit Union Reviews

• D

  Donald Hollaway
  1

  I agree with Walter and Fj Santana. I have been a member for over 25 years and recently refinanced an auto loan. My loan closed out on 11/23 and 12/1 they offered their 1% cash back promotion and refused to honor my loan as an adjustment. That's the treatment 25 years gets you! One weeks difference and still not willing to honor it. Unbelievable! Just a warning for those thinking about joining. Not too customer friendly.

• G

  Gerard Devine
  5

  What a great location. Hadn’t been in a branch in ages and the staff person who helped me was excellent!

• E

  Eisha Campbell-Lowman
  1

  I have driven out of my way multiple times to this location and every time I go the ATM is out of order. I have had issues with my card in the past and now the lack of locations and constant out of order ATMs this credit union is becoming a headache

• g

  grace saull
  5

  Very nice set up at this location. Went today and you use the screen yourself to do your own banking.. Large plexiglass shield for covid safety and a very pleasant and helpful customer service representative aided you in the transactions. Glad to see the Morrell Plaza location is opened.. Many co-op were not taking any other credit union transactions due to Covid and I like personal banking instead of waiting for bank to bank internet banking. Very nice experience.

• F

  Fj Santana
  1

  These people are so horrible I'm literally putting 1 stars on every location that's how bad they're customer service is

• k

  kristie conner
  5

  First time ever using this bank They were very nice and professional!

• L

  Lanai Nash
  4

  It's nice. It's clean. It's different