Forrit Credit Union Sw Taylor St, Portland

Forrit Credit Union Reviews

• R

  Rachel Young
  1

  Absolutely, hands down, THE WORST experience I've ever had with a financial institution. Outdated, difficult to use website, customer service agents take forever to answer the phone and then hang up on you halfway through so you have to call back and start all over. The branch is randomly closed for no apparent reason and no notice. DO NOT put your money here if you ever need a wire or a cashier's check, you'll never get it.

  Response from the owner

  Hi Rachel, We apologize for the inconvenience you were caused today. It is not our normal mode of operation. We had an unforeseen emergency of a potential gas leak and had to evacuate the entire building as a precaution, which did not allow us enough time to notify the membership as we would have liked to. We did try to reach out once we were back in the branch and up and running, and would still like to chat with you about the situation. Please feel free to email us at [email protected] with the number you’d like for us to call should you like to discuss the situation further. - Forrit team

• M

  Maryanne Theyerl
  5

  Tyler went above and beyond to help a couple of tourists. We belong to a credit union back home, and that was enough for him to help us get some forms in order so we could continue our vacation. Great customer service!

  Response from the owner

  Hi Maryanne, Thank you for taking the time to leave us your review. We’re happy to hear what a great experience you had with our team member. Have a great day! - Forrit team

• R

  Raymond Bouvier
  5

  I have been a member of USAgencies Credit Union for over twenty years. The employees have always been courteous and helpful. Recently, I had a legal problem regarding securing canceled checks from several old years. The ladies at the counter could help for recent years and asked for assistance with their Supervisor . Supervisor Cindy provided it with above and beyond assistance requiring in-depth skill. She solved my problem in securing copies of these old checks. It solved my problem. Thanks, Cindy!!

• J

  Jacob Weiss
  5

  Possibly the best financial institution I have ever dealt with. They are polite, and understanding, USA GENIES always tried to help me with my loans and they were always understanding if I needed to help with loan payments. Everything is convenient they will help you with everything over the phone and there are no outrageous fees. They are great!

• P

  Paul Weiler
  2

  Usually very good and friendly. BUT- in COVID-19 times they have been very annoying with flagging everything for fraud. For example, every single charge to Instacart or Walmart. I used to at least get fraud confirmation texts to verify it’s actually me trying to make the charge, but not anymore! I had another charge decline tonight (Target) and now I can’t even talk to the fraud department, so I can’t even make my purchase. I can appreciate wanting to help keep my transactions secure, but this sort of thing is happening so often that I feel like I’m the bad guy.

• T

  Trey Ward
  1

  I've been a member of this credit union for almost a year now and every time I call in for help, I always get some lady who pretends to not know their own polices and seems to always want to get you off the phone. At this point I hate even going to the branch or calling for any help. I plan to find another credit union. I wouldn't recommend using this credit union.

  Response from the owner

  Trey, we’re very sorry to hear about your experience. Thank you for letting us know, this is not the experience we want our members to have. If you’re open to discussing this further, please email us your contact information to [email protected] so we can reach out to you directly. We appreciate this opportunity for allowing our team to make things right.

• L

  Lauren Davis
  5

  I've been a member of USAgencies for over 13 years and I love them. Even though I moved across the country, I have no problems using my accounts. The member service is above and beyond!

• D

  David Haney
  5

  Always helpful and friendly. Member for almost 30 years. Do yourself a favor and move to the credit union world and leave the big city banks behind. I’m Forrit!

  Response from the owner

  Hi David, Thank you for your review and support! Let's #GoForrit! -Forrit team

• C

  Chris Knauf
  1

  This is, by far, the worst financial institution I have ever done business with. Not only is everything half assed, it'll always be that way because they done even pay a living wage. 12-13/look for yourself. In Portland? It'll never work, 30 years ago that was reasonable. Not anymore.

• P

  Paula Stevenson
  5

  This Agencies Have taught me a financial skilled I did not have , now I can see the purpose of belonging to a credit union with a mission and a purpose to help people.