FNCB Bank N Main St, Wilkes Barre

FNCB Bank Reviews

• M

  Mason Hunter
  5

  March of this year will be 8 years since my family and I have been banking with this specific location. One of the first teller’s I met was Diane Dekmar. She introduced the proper standard in banking. Honestly in the longest time I dealt with the national banks and they were always difficult to deal with. Unfortunately, she left a long time ago but Russell’s team with Kayla and formerly Jacob has continued to always exceed my expectations. They’ve been the most polite, knowledgeable, and professional group of individuals that I’ve ever met. I have always left more than satisfied.

• W

  Willford Balmaceda
  5

  We have been baking in this particular branch for quite a while and it has been nothing but excellent. Even thru COVID-19, the staff has gone far and above, not only in being safe for but making sure to keep safety as a part of our "normal life." Mr. Russell has been always patient and attending in every way to our banking needs and the staff, especially Keyla, is always welcoming and very professional. Would not look anywhere else for our banking needs here in Wilkes-Barre.

• F

  Fatos Mucha
  5

  I am client at FNCB for two years and twice a week I do deposits and payroll. I am very happy and impressed at the team and above all the Manager Russel. He handles every client at the same professional level and with a great passion

  Response from the owner

  Thanks for the great review!

• G

  Granit Hoti
  5

  If I could give 10 stars I would. Great attitude from the staff and simple transactions. Happy to bank here.

  Response from the owner

  Thanks for the amazing review!

• A

  Andi Zaimi
  5

  Easiest bank to do business. Russel, the manager always goes the extra mile to help.

  Response from the owner

  Great to hear Andi! We will certainly pass along your kind words about Russ!

• A

  AK
  1

  Terrible customer service. Unfriendly. Banker was eating in her office!!! no respect what so ever. I am closing my accounts with this bank.

  Response from the owner

  AK, as we strive for top notch customer service, we would like to hear more specifics about your experience. Please e-mail your contact information to [email protected] so we can reach out. Thanks!

• J

  Janet Price
  1

  Terrible customer service, do NOT recommend.

  Response from the owner

  Janet, as we strive for top notch customer service, we would like to hear more specifics about your experience. Please e-mail your contact information to [email protected] so we can reach out. Thanks!