FNBO - First National Bank of Omaha Denmark Dr, Council Bluffs

FNBO - First National Bank of Omaha Reviews

• R

  Robyn Crone
  5

  The bank was very friendly and efficiently assisted me with my transaction.

• V

  Victoria Von Mende
  5

  Never have had any issues with any branches of FNBO. They've been my only bank, going on 15 years now. Always great customer service, nice cleanly branch, just the ATM machine can be down sometimes or not take my cash deposits which can be frustrating, but if I've ever had an issue it was resolved immediately.

  Response from the owner

  Victoria, thank you for the 5 star review! We appreciate your business and we love being your bank!

• A

  AJ W
  5

  I really loved the free samples they handed out through the drive-thru.

  Response from the owner

  Thanks, AJ! We appreciate the five star review and you for taking the time to leave it.

• A

  Ashley Trawicki
  1

  The most unprofessional staff I've ever came across. Rude, lie to your face, and treat you less then a human is this branches motto. Also plenty of attitude is what you get from this branch. I reported this location and they are under review for my incident that happened a few days ago. Disability discrimination. Thankfully the other location across town, on Broadway, helped me in every way possible and so I will always go there!

  Response from the owner

  Ashley, we're sorry to hear about any inconvenience you may have experienced. Customer service is very important to us and we appreciate you taking time to voice your concerns. We will make sure to pass this feedback on.

• R

  Ronnold Rosenburg
  1

  Normally when I submit a review about A bank it should be an easy 5 stars. All they have to do is show some common courtesy. Before I stepped foot inside the bank the manager profiled me. Ill be switching banks very soon. Now I know you dont think much of these reviews because you think people are going to voice there opinion anyways. But just so you know Im followed by over 2000 people on my rates and reviews page. And I always give A company A chance to redeem themselves. After what was said to me Im not going to continue to bank with you but if you were to redeem yourself Id pull my review.

• J

  Juno Summers
  1

  Every time I go through the drive through the people are laughing and seem to be goofing around and they always put my money in the wrong account. Every single time. No fail. It's annoying. I tell them which account too or I say the account linked to the card I give them and it's like they just don't care. I don't feel like a valued customer here.

• P

  Paddy Oriely
  1

  It use to be that when you took money into a bank to exchange it they were happy to help you , now they want a percentage of your money to exchange it I will never open a account or do business with first national bank they are greedy and do not care about people.

  Response from the owner

  Paddy, we're sorry to hear about your recent experience. Customer service is very important to us and we appreciate you taking time to voice your concerns. We will make sure to pass this feedback on.

• K

  Kristi Lee
  5

  Bank tellers seem to know what they are doing. I always double check the transaction and they are yet to fail me. Thx

  Response from the owner

  Thanks, Kristi! We appreciate the five star review and you for taking the time to leave it.

• B

  Brenda Gappa
  5

  Excellent customer service!! Kyle Mallicoat went above and beyond.

  Response from the owner

  Thank you for the five star review, Brenda! We appreciate your business and loyalty.

• L

  Lizbeth Cortez
  5

  My favorite First national bank to go to. Nice people (: