Flagstar Bank Sashabaw Rd, Clarkston

Flagstar Bank Reviews

• J

  Joe Kell
  1

  The worst worst worst location and service they have by this location don’t go to this location the workers there they choose lol they rude I try to cash a check and he keep check something in computer for almost 15 minutes and he keeps ask why you don’t have a account with us why &why it’s not your business cash my check and that’s it do your job this is not first time this is almost fourth time I cash check by other location they very good service but you guys I would never come to this location even if it’s next to my house because the service and the worker too slow to rude

  Response from the owner

  Joe, thank you for taking the time to provide your feedback. We apologize we provided a less-than-ideal experience. We work hard to ensure every experience you have with our team is a positive one, and we would love to learn more about your situation. Please contact us at (888) 248-6423 during the below times to discuss your visit and how we can work toward improving in the future. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET.

• G

  Galadrial Nye
  1

  $7.50 to cash a check drawn off of your own bank, by a valued customer in good standing with your establishment is akin to highway robbery. I will never ever do business with Flagstar again. Shoddy, and slow, customer service, on top of astronomical charges. On a scale of 1-5, you get a 1 for being able to properly perform the essential tasks of your position as a bank teller.

  Response from the owner

  Thank you for taking the time to give us your feedback, Galadrial. We understand we did not meet your expectations and would like to learn more about your experience. Please contact us at (888) 248-6423 during the below times so we can work toward providing you a higher-quality service going forward. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET

• J

  Jose Herrera
  1

  My son and i went to cash his paycheck which was drawn out from Flagstar Bank. We went to the driveup window and sent it in w/his ID and the teller asked him if he had a account w/ them, he said no and stated that he had gone to other Flagstar banks and there were no issues before. She said that he would need to go inside and cash it which made no sense what’s so ever.He went inside and the teller had a obvious attitude toward him. So he copped an attitude unfortunately.long story short she called the general manager of his company and got him in trouble.if she felt uncomfortable with him she should have told him to go somewhere else, not call his employer. We are Mexican Americans and I feel we got racially profiled. There’s no need for this. Just cash his check. We are filing a grievance. Never ever going to another Flagstar.party stores r the answer

• S

  Stephen Poprafsky
  3

  WENT IN TRUE AND PEACEFULLY AND TRUE AND SANE!! HAVE $ 3170 MONTHLY INCOME AND 792 CREDIT SCORE!!! BEEN WITH CHASE BANK FOR 42 YRS.!!! WOULDN'T GIVE ME LOW INTEREST LOAN WITHOUT WIFE'S SIGNATURE!!! SHE HATES ME AND ABUSED ME FOR 20 YEARS!!! NEED TRUE LOAN TO PAY OFF 100% + CAR LOAN PLEASE , THANK YOU FOR READING THIS!!

  Response from the owner

  Stephen, we appreciate you taking the time to leave us a review and understand your frustration. Our team is working to figure out a solution to ensure you have a positive experience. Please contact us at (888) 248-6423 during the below times so we can learn more about the situation. We appreciate your input and look forward to continuing to provide you the quality service you deserve. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET.

• D

  Daniel Sarnik
  1

  It doesn’t matter what time you come to this branch even if there are no other people, it is the SLOWEST bank I have ever been to!!

  Response from the owner

  Daniel, thank you for taking the time to leave us a review. We value our customers' feedback and are working toward making sure you have a more positive experience with us going forward. Please contact us at (888) 248-6423 during the below times so we may discuss your visit. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET."

• C

  C Roman
  4

  Good service, nice people, and reasonable. I've been with them for a couple of years now and haven't had a single issue, and better yet have found them helpful and efficient.

• N

  Nickie Carney
  2

  Not saying it's horrible service, but I can tell you, everytime I go, regardless of what Im doing, it is the slowest service I have ever experienced.