Flagstar Bank Miami St, South Bend

Flagstar Bank Reviews

• A

  Ashley Bell
  5

  Have went to this branch several times, every time the tellers are really nice and give treats to the kids when they come. Have went to this specific branch location for resolution on several issues I had with other branches. I also went here recently to do a transaction and my vehicle wouldn’t start back up. I rolled it to a parking spot and a couple of minutes later the branch manager came out to check on us. She offered for us to come in the branch with all of my kids to wait for the tow truck. She offered refreshments even for all of us! This branch always goes above and beyond customer service and our family really appreciates it especially when I haven’t liked the transition from Wells Fargo I continue to be a customer because of this branch! So way to go!!!

  Response from the owner

  Ashley, thank you so much for a great review. We love hearing positive feedback about our customer service. It was our pleasure serving you, and we hope to see you again soon.

• A

  Amir Coley
  4

  I'm a new customer with Flagstar and so far it's been a pretty good experience. They're pretty flexible with their terms. I look forward to having a good long standing relationship with this institution.

  Response from the owner

  Amir, thank you so much for a great review. We love hearing positive feedback about our customer service. It was our pleasure serving you, and we hope to see you again soon.

• S

  Steve Woodcox
  5

  The manager was very helpful and considerate in getting my account set up

  Response from the owner

  Thank you for sharing your experience with us, Steve. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• C

  Cody “GreyReviewer” Divens
  1

  Had to transfer from wells fargo... It was officially closed a week ago. My check was deposited to flagstar.. Flagstar doesnt know where it is.. Its payday/friday and my entire check is in la la land and nobody can tell me what happened.

• P

  Patricia Hosea
  4

  Friendly and helpful tellers and bank associates! A great place to bank!

  Response from the owner

  Thank you for your positive review, Patricia. We would love to know how we exceeded your expectations or if there is anything we could do to improve your visit next time. If you’d like to provide any further feedback, please reach out to (888) 248-6423 during the below times: Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET.

• K

  Kristin Harris
  1

  I would give it a zero if i could. Poor customer service. Was forced into this bank from wellsfargo. I have had nothing but problems. Absolutely ridiculous!!!!

• C

  Chris Villanueva
  5

  Came to open an account and everyone is very friendly and welcoming.

  Response from the owner

  Chris, thank you so much for a great review. We love hearing positive feedback about our customer service. It was our pleasure serving you, and we hope to see you again soon.

• D

  Daniel S
  1

  Walked in with ID to make a deposit. Would not let us make deposit even after they confirmed ID because I didn't have debit card on me and hardly use this bank (now I remember why).

• S

  Sam Rader
  1

  RUDE! Wouldn't make change for a tourist to use for the tolls. Good grief! 😡

• R

  Rae McLean
  5

  Always friendly, will keep you updated, great place to bank