Flagstar Bank Gratiot Ave, Clinton Twp

Flagstar Bank Reviews

• S

  S Jackson
  5

  I was referred to Flag Star by a family member. I was interested in opening a new bank account. Furthermore, with a banking institution that has banking perks and can get a credit account where you can receive cash saving rewards off your purchases using your card. I am pleased with being a Flag Star Bank member and you will be also.

  Response from the owner

  Thank you for sharing your experience with us. We work hard to provide quality customer care and are so happy to hear you had a positive visit with us.

• L

  Lee Patrick II
  5

  The representative that helped me was professional, courteous; and knowledgeable about all the relevant bank rules and procedures. I was pleased with my experience.

  Response from the owner

  Lee, thank you so much for a great review. We love hearing positive feedback about our customer service. It was our pleasure serving you, and we hope to see you again soon.

• N

  Nathaniel Collins-EL (Cooperator Edan-Urt)
  3

  I go here all the time. They might need to update their camera for their ATM though cause I used to be able to deposit checks with ease folded up or not and now it keeps saying error. That's just my input if the ATM works for you then good.

• C

  Chelsea Wyrick
  1

  I am so disappointed in the bank company I switched to Flagstar thinking that they were good and thought I could trust them to be my bank. I was wrong, they have a bad habit of taking back payments for no reason claiming its insufficient funds when in reality it's not. Everytime I try to make a payment to my credit cards they take it back and I get stuck with constantly having to keep trying to make the same damn payments again. I'm done, closing my account and going somewhere else.

• C

  Chad Mathew
  1

  Literally always have an attitude, you ask a question they act like they’ve never been asked a question

  Response from the owner

  Adam, thank you for taking the time to provide your feedback. We apologize that we provided a less-than-ideal experience. We work hard to ensure every experience you have with our team is a positive one, and we would love to learn more about your situation. Please contact us at (888) 248-6423 during the below times to discuss your visit and how we can work toward improving in the future. Monday-Friday: 7:30 a.m. - 9 p.m. ET Saturday: 8:30 a.m. - 6 p.m. ET.

• K

  Kenneth Welsh
  5

  Sonya was amazing. Helped me when other banks wouldn't.

  Response from the owner

  Kenneth, thank you so much for a great review. We love hearing positive feedback about our customer service. It was our pleasure serving you, and we hope to see you again soon.

• J

  John karabacz
  5

  it was easy and fast. thank you

  Response from the owner

  Thank you for sharing your experience with us, John. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team.

• D

  David Ondesko
  1

  This particular branch is a very slow and very and rude. I I avoid I'm going to this location all the time