FirstBank Mortgage Veterans Pkwy, Columbus

FirstBank Mortgage Reviews

• J

  JACKSON
  5

  Michelle Frander of FirstBank Mortgage is EVERYTHING!!! Her professionalism is what will keep any company growing! She took her time with me during this process of buying my first home and I could not have had a better person to work on this for me! She understood the assignment. Her and her team were absolutely amazing, Thank again Michelle Frander. ALL FIVE STARS!!

  Response from the owner

  Glad to learn your experience was a positive one. We look forward to seeing you again soon!

• L

  Lindsay
  5

  Mona was the best to work with! The process was so smooth from start to finish. She was in constant contact with me making sure I knew what I needed to get to her, when I needed to get it to her, and anything else underwriting could possibly ask for so I was fully prepared. She was always available if I had questions and made sure I fully understood everything before signing or sending anything in. Underwriting was super quick to let me know what else was needed in order to get the loan approved. This is the absolute best experience I’ve ever had for obtaining a mortgage. I 10/10 recommend.

  Response from the owner

  This is wonderful to hear, Lindsay! We are happy to hear everything went well for you! Thank you for trusting FirstBank Mortgage!

• B

  Brenda Williams
  5

  Mona Love was the best! She has a great personality and I loved working with her. She was there for all the phone calls and texts and made this experience a great one. She's very concerned about making sure her customers are taken care of. Thanks Mona for everything and may God continue to bless you and your family.

• D

  Deondria Ward
  5

  Ms. Michelle Frander and Ms. Sharon Watson was amazing and very professional. Their patience and generosity was key in making me comfortable with this process. Thanks ladies!

  Response from the owner

  Deondria, we’re so happy to hear you had a good experience. See you next time!

• B

  Brittney Tucker
  5

  Mrs Michelle Frander was awesome! She answered all of our questions, even when she was extremely busy herself. She made sure that we were up to date on every step. We appreciate her and her team for everything that they have done for us.

  Response from the owner

  We are happy to hear your experience was a positive one, Brittney! Thank you for the review!

• J

  Jamie Jamie
  5

  Mona Love was AMAZING! As a first time homebuyer I can't say enough great things about her! She was always so easy to reach and kept me informed of everything that took place and explained everything so I understood. I feel she went above and beyond the entire process.

  Response from the owner

  We are happy to hear your experience was a positive one, Jamie! Thank you for trusting our team!

• J

  Julie Roop
  5

  Michelle Frander with FirstBank Mortgage is an amazing Lender and more importantly, an amazing person! Michelle went above and beyond in helping my and my husband’s dream a realty! Michelle had exceptional knowledge, understanding and communication with us throughout every part of our home buying experience! If looking to buy or refinance your home, call or email Michelle Frander today! If looking to buy and need a dynamic duo Lender and Real Estate Agent, call Michelle Frander for your mortgage needs and Danielle Hinson Moore (Keller Williams) for your Agent!! You will not be disappointed!! ❤️

  Response from the owner

  Thank you so much for the review, Julie! We appreciate you and your business!

• B

  Beverly Cole
  5

  Michelle Frander and First Bank were absolutely amazing. She worked tirelessly and long, over due hours to ensure that my family and I had a home of our own. We can’t thank you enough Michelle. God bless you!!!

  Response from the owner

  Thank you for the review, Beverly! We appreciate you!

• S

  Shandora Screen
  5

  I were looking to purchase a home and someone recommend that I get in touch with Mrs.Anita Rabon. And when I tell you Mrs Anita is so professional and when she says she can get you the finance she means just that. She always encourage me to not give up, even though she had to do a lot of changes due to I had change jobs so and it only took a little more time to make sure everything she needed before she submitted my paperwork. It took only about a week from my original close date. When I tell you this Lady is Awesome and she is such a sweet person. And if I ever had to purchase another home or anything else this is the Bank that's all I would like to handle my business.

• B

  Brooke Turner
  5

  Buying a home is scary especially for a first time home buyer / home builder. Michelle Frander made the process so much easier by being available anytime to address any questions or concerns. She’s very knowledgeable about the different home loan options. Michelle and her team are the best!

  Response from the owner

  Thank you for the review and for trusting FirstBank Mortgage, Brooke!