FirstBank Mortgage Colonnade Pkwy, Birmingham

FirstBank Mortgage Reviews

• D

  Debra Armstrong
  5

  We have had an excellent experience with FirstBank Mortgage..Jason Lee and all the team members have been so helpful and professional. They answered all of our questions in a very timely manner and have communicated with us throught this process. I highly recommend FirstBank Mortgage!

• M

  Michelle McRae
  5

  Zane Broadhead was wonderful to work with on my very first transaction as a realtor. He kept us up to date on a regular basis and was super helpful answering all our questions in a timely manner. Will definitely be recommending him again and First Mortgage Bank in the near future.

  Response from the owner

  Awesome! Thank you, Michelle!

• K

  Kalah Regis
  5

  Thank you David Como! You made my house buying process so simple. I have purchased two homes before and this has by far been the smoothest underwriting and loan approval process!! As a registered nurse working during the COVID -19 Pandemic... your willingness to communicate and be available any time of the day is what i appreciated the most! If you are looking to be approved and have a smooth loan approval process this is the place to go! Thank you David!!

  Response from the owner

  We can't say thank you enough for the review and your kind words. But more importantly, THANK YOU for everything you do working on the front lines! We greatly appreciate you!!

• B

  Brittani Morris
  5

  Highly recommend using Zane at FirstBank mortgage! Zane and the entire team were very organized and kept me up to date the entire process. As an insurance agent I work with a ton of lenders and FirstBank has by far been the easiest to work with for myself and my clients!

  Response from the owner

  Awesome! What we love to hear! Thank you for the great review, Brittani!

• H

  Hugh Nickson
  5

  Matt White walked us through every step of our re-finance. Whenever we had a question, he was always there with a quick and knowledgeable answer. He not only helped us get a lower rate on our house, he helped us take care of several other debts that not only lowered those interest rates by quite a bit, but also put them into a tax-advantaged category. FIVE STARS!

  Response from the owner

  This is wonderful to hear, Hugh! We are happy to hear everything went smoothly for you!

• R

  R S
  5

  FirstBank Mortgage did an awesome job helping us through our VA home loan process. Bradley Smith and others of FirstBank worked fast and were very helpful assisting my wife during a lot of the VA home loan process all the way up to closing while I was deployed to Afghanistan. If it were not for them, I might have had many road blocks along the way, but FirstBank smoothed everything out for us and made it so easy. I would recommend them to any of my friends and family. As a matter of fact, right after us, my Dad used them to purchase their new house, too. His loan process also seemed to go smooth and fast. Thank you!

  Response from the owner

  Thank you for your kinds words but more importantly, thank you for your service! Hope you (and your Dad!) are enjoying your new home!

• K

  Karen Sawers
  5

  My clients used Fay McLean from First Bank Mortgage for the purchase of their current home. They have used Fay multiple times for the home purchases. She and First Bank Mortgage were very informative, communicative, and responsive to questions. Highly recommend!

  Response from the owner

  Thank you for your review and trusting FirstBank Mortgage, Karen! We appreciate you!

• H

  Herb broadhead
  5

  Our Loan Officer, Zane Broadhead, (some relation) was a joy to work with. His relentless pursuit of our business is noteworthy. Thank you to Zane and the entire team, especially Shelly that answers the phone. She is just the sweetest.

  Response from the owner

  Thank you for your kind words and your review, Herb! We appreciate you!

• R

  Russell Suther
  5

  First rate customer service, Brad Smith and crew were on it from day one. The service provided was outstanding and next to none! The loan process was made simple and easy, and when a glitch appeared they had a solution to promptly fix it. Thanks guys for the pleasant experience, so pleased I picked FirstBank Mortgage and Bradley’s team to do the job!

  Response from the owner

  Wow, thank you so much! Hope you are enjoying your new home!

• A

  Anthony Holifield
  5

  Tim Harris and the whole First Bank team were so easy to work with and talk too. I would recommend them to anybody looking for a smooth home loan buying experience.

  Response from the owner

  Thank you for your kind words and your review, Markus! We appreciate you!