FirstBank W Main St, Woodbury

FirstBank Reviews

• J

  Julie Newman
  5

  I had a serious issue with my bank account and Mindy jumped to my rescue! I have Stage 4 cancer and appreciate any assistance I can get. First Bank has been soooo good and kind to me and my family and friends that I refer to you. Everyone at First Bank Woodbury has taken very good care of me and my money. Mindy is a real sweetheart and has a very positive attitude. She had a lot of empathy for my situation and was so helpful. Thank you for having these people in my life!!!!

  Response from the owner

  We're so glad to hear FirstBank has been able to assist you, Julie! Thank you for your kind words and business, and best of luck with your recovery!

• E

  Exposure Advertising
  5

  The best bank in town hands down. Mindy, Morgan, Diane and Kendall always go out of their way to make sure their customers are taken care of. They greet you by name and always exceed my expectations. Highly recommend FirstBank of Woodbury to anyone looking for a bank.

  Response from the owner

  Thanks for the 5 star review! We appreciate your business and your feedback.

• C

  Caroline Clark
  1

  I get treated very rudely by one specific employee every time I call to ask a question about my account. I’m getting really tired of it will probably switch banks soon. I don’t like being interrupted and spoken to like I’m dumb.

  Response from the owner

  Hi Caroline, thank you for taking the time to share this feedback with us. I've shared this with our local financial center manager. We appreciate your business!

• J

  John Nicol
  5

  Small town bank with great service! I am always treated like I am welcome and important to them. The couple small issues I've had were solved in a very professional prompt manner.

  Response from the owner

  Thank you for the review, John!

• B

  Becki Robison
  5

  Our card was stolen and within three hours First Bank had sent us a notification and we were able to cancel our card.

  Response from the owner

  We know that is a frustrating experience, Becki. We're glad to be able to help quickly!

• T

  Tiffany Birnell
  3

  My only concern is that we have to drive all of the way to Murfreesboro for our banking needs on Saturday. They should be open at least from 8-12.

  Response from the owner

  Thank you for this feedback, Tiffany. We appreciate your business every day of the week!

• C

  Courtney Ann
  1

  The lady I just spoke with her name is Erika. She was very rude!! Tried to get help with our account and she kept cutting me off and being snobby.

• S

  Stuart Woods
  5

  I have been member of First Bank for years & I am very, very pleased with the professionalism of the bank affiliates.

  Response from the owner

  Thank you so much for the kind words, Stuart!

• B

  Brandy Vickers
  5

  Always been very polite to me

  Response from the owner

  Brandy, we are glad you've had a good experience with FirstBank! Thanks for taking the time to share your feedback.