First-Sun Finance Mcfarland Blvd, Tuscaloosa

First-Sun Finance Reviews

• L

  Lisa Williams
  1

  These people are absolutely RUDE! Kiana made me wait 2 days to hear back for an approval. FINALLY after i called back the second day, she told me cooperate needed paperwork for my paystubs. I head down to their office and she tells me in the rudest way possible. "Oh, you got denied. We can't do nothing for you." (As i quote!) not only that she laughed as she said it! I have to make clear that i am not upset for being denied, the their customer service is just flat out terrible! these people should not be dealing with customers!

• S

  Sarah Smith
  5

  Diane was very helpful in helping me obtain my loan. She provided fast and friendly service. I would recomend visiting the ladies at First Sun.

  Response from the owner

  Thanks so much for both your awesome review and the 5-star rating!

• J

  Justin Bolden
  5

  Heather and Anna at first sun are great people to work with on a loan they have always been great for me i recommend everybody to go see them at first sun

  Response from the owner

  Hello, Justin. Thanks so much for the 5-star rating and the awesome recommendation. We appreciate it.

• K

  Kelly Williams
  5

  The staff is very friendly and helpful. I came to First Sun to rebuild my credit and it has helped boost up my credit score over the time I have had my loan.

  Response from the owner

  Thank you so much for the 5-star rating and the generous review, Kelly. Glad we helped!

• M

  Marlon Nevins
  5

  Miss Kyanna was very helpful to me she got me money back and got me in and out thank you so much for your service and I will spread the word thanks first sun finance.

  Response from the owner

  Hello, Marlon. Thank you so much for the 5-star rating and the glowing review. We appreciate your business.

• K

  Kaycee Williams
  1

  Seriously the worst people to deal with!!!!! They are rude as hell. If you get behind ONCE they BLOW your phone up even if you have already talked to them!! Your work phone and everything!!! They are ridiculous and they lied they do NOT help build your credit back up!!

  Response from the owner

  Hello Kaycee, Firstly, I would like to thank you for taking the time to rate us on Google. It is through feedback like yours that we can maintain and, when necessary, improve upon the services that we provide our valued customers. We are disappointed to hear that you received anything less than a perfect experience. We’d like to hear from you and learn more about your specific situation. If you wouldn’t mind, please reach out to us at 205-349-1530 or manager@firstsuntuscaloosa. It would be greatly appreciated. We look forward to hearing from you and earning your business back.

• E

  Elizabeth May
  1

  The manager there is so rude if you ever get behind on a payment they will blow your phone up work phone up and any reference you use the manager is the problem like how she talks to people is crazy like when I was laid off from my job she told me I should have prepared and it was no excuse and I needed to be in with a payment even though I told her I was get my taxes the following month but she didn't want to here that and tried to take me to court and even court said all I owed was amount of loan and even though the court sent them a letter stating such since the manager didn't show up to court but yet even when payed loan off she didn't considered it payed till I payed all late fees and court cost for court she didn't even show up to and the court had sent a letter stating court cost were taxed to the plaintiff so finally I just payed it so they would take it off my credit report but did they no and when I contacted her about it she said it must be the credit burus fault because she reported and I should take it up with them she is lying because ain't no way every other time she reported it went thru but now I pay it off and nothing changes please do not use this company you will regret it

• c

  crystal smith
  5

  I want to thank the wonderful ladies for helping me. I would recommend first sun for your financial needs

  Response from the owner

  Thank you, Crystal, for the amazing recommendation and 5-star rating!

• C

  CNhubb30
  5

  I love First Sun, everyone there is so helpful. I would recommend them to anyone.

  Response from the owner

  Thank you so very much for the review and 5-star rating! We appreciate it.

• T

  Tracy Samuel
  5

  Friendly people, quick and fast service. Thanks Diane, Kyanna, and Amy.

  Response from the owner

  Hi Tracy! Thanks so much for your kind words and 5-star rating. We appreciate it so much.