First-Sun Finance N Broadway, Knoxville

First-Sun Finance Reviews

• K

  Kimberly Hensley
  1

  I was approved for a loan to start building my credit and when I went in the office to bring proof of everything the lady working there with the one getting my information was very rude. I emailed my paystub so it could be printed out and she was like wonder why it's doing that and she came over looked at the screen and the very rude lady with the bad attitude said it's her fault she's going it wrong! We don't have problems with anyone else. Make her fix it! come to find out it was their computer not me! As I was in middle of conversation she kept rudely interrupting us and I said I'm just going to leave I don't deserve to be treated like a dog. She yelled how am I treating you like a dog. I don't like you putting a bad name on me. I said I'm leaving and she kept saying bye! bye! It was very unpleasant and unprofessional! I will never consider this company ever again! I went to another place and had a way better experience and got the loan I needed to start building credit.

  Response from the owner

  Hi Kimberly, Firstly, we would like to thank you for your patronage and for taking the time to rate us on Google. It is through feedback like yours that we can maintain and, when necessary, improve upon the services that we provide our valued customers. We are disappointed to see that you received anything less than a perfect experience. While an apology will regrettably not alter the outcome of your recent experience, we sincerely extend one to you. We’d like to hear from you and learn more about your specific situation. If you wouldn’t mind, please reach out to us at 865-687-3228 or [email protected]. It would be greatly appreciated. We look forward to hearing from you and earning your business back.

• B

  Brianna May
  5

  Andrea and Valencia have always been nothing but kind. Definitely recommend if you’re in a bind and looking for a small loan.

  Response from the owner

  Hi Brianna! Thank you so much for the kind words and the 5 stars!

• m

  michelle roncarati
  5

  I’ve had loans with them for a few years now and they’re always easy to work with if I’m having issues.

  Response from the owner

  Hi Michelle! Thank you so much for taking the time to rate us 5-stars and for the kind words. We appreciate your business.

• D

  Drece
  4

  First Sun Finance gave me my first ever loan. I was only 19 with no credit and they gave me a chance! Forever grateful for them. All of the ladies there were always so helpful and nice. My credit score jump about 70 points in the first few months of having the loan!!

  Response from the owner

  We're so glad that we were able to help! Thanks for the gracious review and, as always, let us know if you ever have any other needs in the future that we could assist you with.

• C

  Carolina Meacham
  5

  I'm sorry about the wrong name on top but my name is Donald Meacham and I would like too say thank you to all three of you lady's they work hard as he'll too make sure they can help you get a loan a lot of loan companies don't care about you but this lady are so nice they will work with you anyway they can too get you what you need thank you lady's you all are really sweet lady's thank you and God bless you all Donald Meacham

  Response from the owner

  Hey, Donald! We can't thank you enough for the extremely kind words and the 5-star rating. We appreciate it... and we're glad we could help!

• H

  HOLLY RODRIGUEZ
  5

  I've been coming to this place for years! The ladies are friendly and are always happy to help any way they can! The payment options are super easy, too! I would highly recommend this place!

  Response from the owner

  Hello, Holly. Thank you so much for the glowing recommendation and 5-star rating. We appreciate it so much.

• S

  Sheri M
  5

  Friendly and professional folks. Great loan options and terms. Always willing to help in anyway they can but communication is important

  Response from the owner

  Hello, Sheri! Thanks so much for taking the time to give us such glowing review and 5-star rating. It means a lot to us!

• K

  Kenneth W (Kamui)
  1

  I make $1300.00 a month with 1 full-time job and $700.00 a month part-time job denied a $one hundred dollar loan, this company is anything but helpful I would not recommend this to my best friend to be set up for disappointment something as small as a $100 loan easily paid back for food gas & cat food until I got paid

• D

  Deedee Nicholson
  5

  I love these ladies...very nice and always willing to help you no matter what it is...keep up the good work.

  Response from the owner

  Hi, Deedee. Thank you so much for the kind words and 5-star rating. We appreciate that you took time out of your day to let us know. We appreciate it!

• B

  Bradley Chilton
  5

  Lisa was so patient and helpful. She really came through for us! Highly recommend this place!

  Response from the owner

  Hello, Bradley. Thanks for taking the time to give us a positive review and 5-star rating. We're glad we could help!