First Savings Bank N Date St, Truth Or Consequences

First Savings Bank Reviews

• K

  Keith Ferguson
  1

  I'm in the area temporarily and needed a document notarized. This bank would not help me as I'm not a customer. Citizens bank down the road did it for me!!!

  Response from the owner

  We'd like to apologize to you, Keith. It sounds like we dropped the ball and in turn, caused you an inconvenience. This isn't how we typically make a first impression and we're sorry things happened the way they did. As long as a notary is available in our branches, we do offer this service to everyone. It appears as though we have a training opportunity for front line team members that may not realize this. Thank you for bringing this to our attention and have a great day!

• T

  Thomas Kruk
  5

  Seth C. went out of his way to accommodate the needs of one of the bank's customers who happens to be my client as well. In a time when most banks won't even answer the phone, Seth and First Savings Bank delivers the kind of customer service we rarely find anymore!

  Response from the owner

  Thank you Thomas, we appreciate the 5 Star review! We work hard to meet expectations like yours, and we’re happy to hear the awesome compliments for Seth and the branch . Have a great day and we look forward to a continued relationship!

• T

  Tom Alexander
  2

  Bank staff are cool but the online banking is impossible to even set up. Can't set up my password nobody can help me with it. Honestly if they can't fix the mistakes online then I don't want to bank with them I'll be closing my account.

• M

  Michael dyer
  5

  great and fun employees, young lady named Haley was fun to talk to answered my questions and got me online.

  Response from the owner

  Thank you Michael, we appreciate you taking a moment out of your day to share such a great review about FSB and Haley! We hope to continue meeting your expectations. Have a wonderful day! :)

• H

  Harold Abers
  1

  They let people take money from your account and dont give you any chance to get it back they take it out of your account and say sorry you lost with no hearing me a chance to argue my side and this is after they said you won liars

  Response from the owner

  Hello Harold, please send us a secure message through our website, so it can receive the attention it deserves. The contact us link is at the top of the page. Thank you!