First National Acceptance Company E Saginaw St, East Lansing

First National Acceptance Company Reviews

• S

  Steven White
  5

  If six stars were possible, Terrell Wade and the team at FNAC would deserve that high of a rating. Terrell worked with me on purchasing a deed of trust that was part of my parent's estate. The transaction was tricky because of paperwork complications, that the house was now a rental, and that the owners spoke no English. Terrell patiently guided the owners through the process, had to reassure them at several times, and successfully closed the deal even though it took nearly 6 months. The price we received was fair and I cannot speak highly enough of the work and end result that was accomplished by FNAC. S,T,White, Manager RCR, LLC

• C

  Clint Odom
  5

  Excellent experience with FNAC. Great communication. Prompt answers and closing. I only had a single transaction and Juan treated me like it was the most important transaction going on at his firm. Price was fair, and negotiation was done honestly, honorably and in good faith. Highly recommend to others.

• V

  Vijay Shravah
  5

  FNAC sent us a letter offering to purchase our mortgage note. After we contacted them and other banks, they gave us the best offer. Process was smooth and we closed in about 30 days.

• D

  DL Sidle
  5

  First National made it easy. My rep that I dealt with (Rebecca) was a sweet individual, attentive and accommodating. After closing, our check arrived right away. Great folks to work with.

  Response from the owner

  We are honored to have you as a customer and are grateful to you for providing us with a review. If we can be of assistance in the future, don't hesitate to reach out to us. Have a great day!

• F

  Freddy Boshear
  5

  Joe Barnes is AWESOME! This transaction was done with an Arizona property after I had already moved to Washington state because another local Az. company dropped the ball. From the first call to the final paperwork, he was professional, courteous, very thorough in explaining every step which really put my mind and heart at ease. I highly recommend FNAC if you want to have your note purchase done quickly yet efficiently. Thank you Joseph and your staff for a job exceptionally well done. Pamela B.

• T

  Terry Moreland
  5

  Living in New York City where scams are commonplace, I was suspicious when I received a letter from FNAC offering to purchase a mortgage note from me. When I responded to the letter, Juan was assigned to work with me. He was professional and very responsive to any questions or concerns that I had. He made the process much easier than I expected. And we even closed before the projected date. I recommend FNAC without hesitation.

• s

  steven holley
  5

  FNAC is very easy to work with from beginning to end. Ayla Wray and John Webb always responded quickly and friendly. Very professional process.

  Response from the owner

  We are honored to work with you Mr. Holley and appreciate your feedback. Please let us know if we can be of any assistance in the future. Have a great weekend!

• M

  Michelle Cleveland
  5

  This was by far the easiest and most wonderful experience I have ever had. I have dealt with many institutions but, First National and Andrea Allen are far above the rest. I am grateful to have had everything done in such a manner that left nothing undone. Thank you so much for a job well done and I hope we have future dealings with one another. I would recommend you all to anyone!

• T

  Timothy Casey
  5

  Rachel Rainbolt with First National was amazing! She is the sweetest soul and made the process so easy. I will actually miss talking with her. If you ever do business with this company I highly recommend Rachel! First National you have an amazing employee, she is a keeper! Brandy Casey Casey Investment Solutions

• J

  Jim White
  5

  I recently had the opportunity to work with Grace Chang regarding the partial purchase of a note that I brokered to FNAC in 2015. Grace informed me, out of the blue, that FNAC would purchase an additional partial, or the full remaining balance, if my client was interested. I contacted my client and she was very pleased with the offers from FNAC. My client happily opted to sell an additional partial, and, thanks to Grace's knowledge and professionalism, the transaction was completed quickly. Grace Chang is a pleasure to work with!