First Midwest Bank Fellows Pl, Columbia

First Midwest Bank Reviews

• S

  Sebastien Heintz
  2

  I opened an account there to take advantage of their high interest rate promotional offer but found the small print rules (to qualify for the advertised rates) to be very difficult to follow leading me to close the account. Their online banking services are dated and confusing (using a third party website) though local service seems responsive.

  Response from the owner

  Hi Sebastian, Thank you for taking the time to provide a review. We’re sorry to hear you weren’t satisfied with your account. We appreciate your feedback and will consider your suggestion to adjust the account requirements. We do agree with you regarding our digital services, which is why we’re launching an update next month. We’d love to have your business again, so please keep us in mind for any future banking needs.

• T

  Trevor Robinson
  5

  Great bank. I have so many good things to say it is hard to put them all down. Aesthetically the bank is awesome. Great board room you can use for meetings/closings. The waiting area has huge TV and great chairs. Tons of drink selection. But what really sets this place off..... The service. I have used many banks and there isn't even a close second. First Midwest handles my personal and business accounts. I have used their lending and it is just so easy with them. Wes has helped me grow my business exponentially and answered any questions I have, even after hours. The rest of the staff is awesome and has gone above and beyond when I needed them. The loan process is so smooth with them and I have had negative experiences at other banks. I really owe a lot of my company's success to them and the help they have provided. I used to think all of the banks were the same... Thanks First Midwest for showing me there is a HUGE difference. YOU GUYS ARE THE BEST!!!

  Response from the owner

  Wow, thank you so much for your kinds words, Trevor! We truly appreciate you putting your trust in us as your banking partner!

• R

  Ryan Lee
  5

  The well spoken young man named Cito at the front desk greeted me as soon as I walked in, made me feel comfortable the entire time I was there and found me the person I needed to talk to. His energy and eagerness to help me contributed to an overall positive atmosphere that flows throughout this classy financial institution. You guys are doing it right. 5 stars.

  Response from the owner

  Thank you for taking the time to write about your experience, Ryan! We'll be sure to pass along your kind words to Cito.

• F

  Fred Koenig
  5

  I started banking here for the rates, which beat all of the competition, but the customer service has proved to be even more valuable to me. They are top notch all the way. I highly recommend this bank.

  Response from the owner

  Thank you so much, Fred! Providing an excellent customer experience is what we're all about!

• t

  trevor robinson
  5

  Best bank in town and probably ever. Friendly staff and great lending.

  Response from the owner

  We think the same about you, Trevor! Thank you for your kind words!