First Horizon Bank W Main St, Hendersonville

First Horizon Bank Reviews

• J

  Jeffrey Parness
  5

  I just moved to Tennessee from Buffalo. Finding an excellent bank with a culture of RELATIONSHIP BANKING is very difficult. HOWEVER, I found one such bank. When I walked into the bank I was greeted with a very warm welcome from Kelley and her staff. They all were warm, welcoming and friendly. I was able to open up a checking account AND received my ATM/VISA DEBIT CARD on the spot! It only took about 15 minutes and I was all set! Thank you very much! I am super satisfied and as Kelley would say: "ROGER THAT!". If you are tired of talking to a computer on the phone and want a live, friendly, helpful person to help you, then go to First Horizon Bank and tell them that StressFreeJP sent you! Thank you again and may God Bless y'all! Jeff Parness

• S

  S Taylor
  5

  I must absolutely tell you all about our experience at the 429 West Main Street, Hendersonville Branch of First Horizon on Wed, June 16th. My daughter recently started her first job and needed an account for direct deposit. We arrived shortly after 3pm. We were immediately acknowledged by staff and directed to a desk that would be able to handle our request. A very personable member of the team, that was actually headed out for another engagement, and quite dapperly dressed I might add, offered water and showed us to some nice comfy chairs where we could wait. When this same team member realized that it would be more than a few minutes before we would be helped, he came over to retrieve us to handle our request instead. Guys, he was the Vice President!!! Nicholas Collins far exceeded my expectations. He purposefully and smoothly conversed with my daughter and told her how awesome it was for her to have her first job and commended on her intentions to save her money. I couldn't be more proud of my community!!! Thank you Mr. Collins and First Horizon Bank of Hendersonville, you truly put your customers first!

• m

  michelle monaghan
  5

  The bank is a good bank they have several services, that has been convienent and helpful to me. One of the best asset they have are the people that work there. Friendly and make you feel comfortable when you walk in the door.

• S

  Stephen Gibson
  1

  Was a great bank, but the bigger they have gotten the worse the service has become. After discovering their great interest rate of 0.02% (less than 1/15 of the next lowest competitor) and customer service has become non-existent, time to move on.

• V

  Valorie Preston
  5

  Everyone is incredibly helpful, super nice, and they will go above and beyond to help you out. Love this bank. I actually drive further to go to this bank specifically vs the one on Indian lake.

• J

  Jason Seeley
  5

  They have the best customer service of any bank I have ever used. Genuine desire to help and treat all customers as valued. 10/10 would recommend.

  Response from the owner

  Hi Jason, thank you so much for your review. Feedback from customers is important and we love to hear it! We’ll be glad to forward this to the West Main Street location. Remember we’re just a call, tweet or Facebook message away if you need us. ^SW

• D

  Danielle Reid
  5

  I delt with good and bad at banks but the bank in Hendersonville Tn is good Ms.Kelley Crecelius is very nice milatary and very professional and caring and poliet she always dressed very neat and stylish not tacky and like she was in a wind storm Ms Jessica and Ms.Courtney are very nice and professional and dress very neat and stylish aswell and the guy with the humiderfyer that lights up in his office is very nice n poilet and dress neat not tacky the tellers are neatly dress (and not coming off a hot bus in a suit from 20 years ago ) poliet the office is in a safe area and very clean and smells good and they desk are neat clean not paper everywhere n dont know where things are the staff is very helpful and professional and if your new to Nashville Hendersonville area go to them they will help you with any monatary needs you have in tbe banking world the offer coffee water they envelope your money they give u money in you hand not slide it as if its 1912 and your dirty they are professional and Go Ms.Kelley,Jessica,and MsCourtney girl power!!!Mr.Nick aka Mr.GQ Dapper :)

• M

  Mak Sato
  5

  I had a great experience setting up an account with Nick. Very personable and service oriented staff, despite me showing up close to 5 pm on Friday.

• B

  Brooklyn Dault
  5

  Mr. Collins and all the staff members are very helpful, and friendly. Best branch I’ve ever been to!

• N

  Nicolas Andrade
  1

  They are incompetent, it takes too long, bad customer service, and for the end to come to tell you that you can't, that you don't have a very bad service system, I don't recommend it.