First Horizon Bank Concord Hills Dr, Brentwood

First Horizon Bank Reviews

• K

  Kristen Staback
  1

  There is always so much turnover at this location. Some people are friendly, and some are very rude. I had to change my name on my accounts/cards and it took 2 months before the lady finally did it. It's very rare I have a good experience here. And they close at 4:00, so early!

• J

  J Weller
  1

  Waited in the drive through for 10 minutes before I received any help. The first lady at the window, Judy, didn't even ask what I wanted done with the check I sent in. She simply deposited it into whatever account she thought was best. I could also see her talking to the other woman in the window and rolling her eyes. When I told her she'd deposited in the wrong account she blamed me and said, "Well there wasn't any deposit slip in there so I didn't know what to do with it." Then ask? There aren't deposit slips to fill out in the drive through. I definitely don't keep them in my car. Very rude woman and VERY slow, incompetent service.

• J

  Jason Gruner
  5

  Friendly service, always able to take care of what I need for my business nearby.

• J

  J M
  1

  Closes at 4:00pm Monday - Thursday.

  Response from the owner

  Hi Jason, thank you for taking the time to leave a review. We take customer’s feedback very seriously and we’d be glad to forward it the appropriate area. ^NC