First Florida Credit Union W Hallandale Beach Blvd, Pembroke Park

First Florida Credit Union Reviews

• B

  B K
  5

  The best credit union. You are a member of the family. No surprises, just good old excellent customer service all the time. Greeted, listened to and they help facilitate all your needs. Home, auto, loans,....as good as it gets. Never been curious to know any bank else in 40 years. They are the veru👌 👍 best.

  Response from the owner

  Thanks for taking the time to leave a thoughtful review. Your feedback goes a long way and helps us understand what matters to you most. If there’s anything else First Florida Credit Union can help you with, please don’t hesitate to reach out. Have a wonderful day! ~ Your Favorite First Florida Team

• C

  Chris A
  2

  8 am i stopped to make a quick deposit at the atm before work and they decided while i was making my deposit to do maintenance on the atm so my card stayed inside the atm . I told them at the window outside they were looking at me like im bothering them after 4 or minutes a lady at the window tried to speak to me but they know the speaker doesn't work... after 5 -6 minutes she made a sign with her hand that i have to come inside at this point im already late for work . I went inside Caroline was asking me all this questions i said "im late for work i just want my debit card " she kept on asking questions then come Rona Lettman (very unprofessional) she overheard everything but she told me i have to step aside let them help someone else who's behind me while my debit is just sitting right next to her on the counter it gets worse and even funny because since i told her i was late for work she handed me my card in slow motion .i called work stayed in the parking lot to write this . I wonder why this happened (i have a guess)

  Response from the owner

  We regret that we were unable to meet your expectations. Please feel free to contact your local branch or call us at (800) 766-4328, ext. 1. We’ll be happy to discuss your specific needs with you.

• J

  JO “Jack” Bud
  5

  Besides offering a full range of services at nominal costs (if any), First Florida Credit Union has the nicest staff I have ever encountered anywhere, much less with a financial institution.

• C

  Chris Broadwater
  1

  What a horrible experience I had at this bank today!!! The staff is very discourteous and unprofessional and provide false information when questioned about their business practices. After a five minute conversation (and hearing the customer ahead of me argue about unauthorized fees on her account) it was clear this bank was not a good place to build a relationship. I would not recommend going here with your money unless you want it taken from you!!!

• M

  Maria Reyes
  5

  Good customer service. I have been a customer of this bank for 30 years and it’s been my best decision ever. Debbie always pleasant.

• S

  Satya Subramanian
  1

  Terrible service was promised a 1.99 interest rate over the phone and when I drove 45 miles down to the branch they tell me their rates are 3.49. Extremely dissatisfied and will never deal with this union ever again!

• X

  Xenia Lopez
  5

  Best bank ever. Very satisfied with customer service and how they protect my account. Been a customer for over 7 years now.

• V

  Viacheslav Garmash
  5

  This is nice, quiet branch on First Florida CU. I usually go there to deposit checks and tellers always quick and professional.

• K

  K. Reddick
  5

  I love this branch! Everyone is nice and pleasant. Mrs.Debbie is Awesome!!

• m

  myonne gault
  5

  Excellent policies, procedures and people. This is the superlative of how banking should be.