First Community Credit Union N Adams St, Coquille

First Community Credit Union Reviews

• J

  Justin Denney (Denneymac)
  5

  I had the PLEASURE of working with Sarah Nix. She made getting a car loan the easiest experience I have ever had with getting a car. Very professional and made it as easy as possible. I would recommend to everyone who is interested in working with a personal banker to ask for Sarah! Oh, and maybe a pay raise for her too!! She deserves it!

  Response from the owner

  Thank you for taking the time to share your experience, Justin! We are always happy to hear from our members and are thrilled to know Sarah and the staff have been so helpful!

• m

  mahali lewis
  1

  Beyond dissatisfied.The credit union is refusing to issue me a new debit card because I have had 3-4 replacements in the last year because of FRAUD. It seems extremely unfair that myself the victim of thieves is being penalized when I did absolutely nothing wrong and it was proven every single time..Sad I have to leave the credit union I have been at since I was a little kid but their “rules” are rude and inconsiderate.

  Response from the owner

  Regretfully, there are times when we are forced to make these decisions to protect our members from recurring losses.

• D

  Derek Stone
  5

  This is everything you want in a credit union. Their service is almost always fast. Their building is spacious, and the staff is helpful not only in various issues that have come up, but often have the answers immediately and can instantly provide a solution. The mobile banking use to be AWFUL, but has gotten to where it is actually usable and reliable. I am surprised however, that their mobile platform does not allow the depositing of checks like my bank of america account back in 2013. They are behind the times only in this one area. I recently went to Japan with my wife for a week. I warned the bank a week before hand, and they were instantly able to allow the card to operate ONLY during the days while I was there and everything was flawless the whole time. My card worked just like a native Japanese person's card in Tokyo. I find it amusing that the headquarters for all of the first-community credit unions is this building here in coquille. I think that's why this branch is so pristine and spacious, but that's another reason I love it! Thanks to all the staff that helped us with a smile over the years!

  Response from the owner

  Hi Derek, Thank you for taking the time to share your experience with First Community Credit Union in Coquille. We love hearing what our members have to say. We have some exciting new features we will be launching for mobile banking, one being mobile deposit, so stay tuned. We think you will really enjoy them! Glad to hear you and your wife had no issues with your cards while visiting Japan. First Community has 28 branches throughout Oregon, most of which are in smaller towns, like Coquille. We’re dedicated to helping our members and our communities prosper and that is just one way we do it. Thanks for being a member!

• M

  Mike Hunt
  1

  The auto insurance plans are overpriced, I saved nearly half by buying direct through the insurance company. Insurance re sellers are always a scam. Buy insurance direct and don't let first community credit union rip you off.

• G

  Gene Starks
  5

  Ive had this acct since 1975. This credit union has always been my go to, for money transfers to New Zealand, travellers checks, direct deposits, and personal and car loans.

  Response from the owner

  Hi Gene, Thank you for taking the time to share your experience with First Community Credit Union in Coquille. We are pleased to hear that you have enjoyed banking with us since 1975. We take pride in serving Oregonians banking needs and have for 60 years. Thank you for your loyal membership!

• C

  Cesilee Peckham
  5

  Been with this bank for a couple months super helpful people and I have never had a problem

  Response from the owner

  Thank you for sharing your experience! We love hearing from our members.

• C

  Cobus Best
  5

  A perfect local resource. Friendly and helpful.

• B

  Brad Howell
  5

  Agents with your best interest at heart.