First Commonwealth Bank S Miller Dr, Sunbury

First Commonwealth Bank Reviews

• A

  Amy Ityler
  1

  Horrid service tried to set up an online account, told me my informs doesn’t match! Went to the physical bank and they verified everything, then told me to call the online thing again, they said they couldn’t do anything, unless I was physically at the bank then the teller could call and set this up! Worst banking experience ever to try and set up an online account! I verified myself with my drivers license and updated it all! 3 days trying to set up an online account! Do not recommend this bank!

• D

  Dave Donohue
  1

  Surprised they have a 2.3 rating. This am I waited in the drive through 13 minutes to make a deposit before I was told they were having system issues. I was only told because I asked what the hold up was. Went back this pm to make a deposit and was told if I filled out a deposit slip things would be faster. Really !!!

  Response from the owner

  Hi Dave, we are sorry this was your experience with our Sunbury branch. We have shared your feedback with our leadership team to ensure we can create a better experience in the future. Dave, we appreciate the opportunity to learn about what we can do to improve our customer satisfaction and if you have any other concerns or comments, feel free to reach out to your local branch or email us at [email protected].

• B

  Britt Brown
  1

  Couldn't use my card for a purchase I was attempting to make at noon. Called customer service and was told to have the cashier run my card again. There was way more than enough in my account. Repeated this process several times. Card still came up "declined". After spending 4 hours on the phone with customer service, they still couldn't give me access to my money, or explain why! Finally drove to the bank at 4:30, closed my account and withdrew my money. This was the last straw after SEVERAL issues I have had with them in the past. The attendants at the bank are also extremely rude, and waaaaay too nosey.

• C

  Cynthia Johnson
  1

  This bank is a hot mess. I have been a customer for 30 years and today is the final straw. I was charged 20$ for a .99 overdraft. No service and no common sense.

• A

  Atalie Bale
  4

  I have always had excellent service at this branch, better than some of the larger banks in the area. I have a business account here and have never had any problems running my card.

• S

  Sandy Lowe
  5

  Very helpful. Lead us through opening a new account. Pleasant each time we came in. Made paying taxes easy.

• M

  Michael Atkinson
  1

  Difficult times it is, but idle chit chat with favorite customer about a birth day while everyone else is trying to move along is-----

• D

  Donald Phillips
  1

  What a joke this place is!! Total lack of banking experience, watch EVERY transaction you make or better yet,change banks if you can!!

• A

  Adam Bumgarner
  4

  The one star review here is about a restaurant...this is a bank, their ketchup was fine.

• J

  J Ross
  5

  Always the best customer service here. They are always polite and efficient.