First Citizens Bank Central Ave E, Clarion

First Citizens Bank Reviews

• P

  Patricia Kirstein
  5

  I became a customer when I moved to Clarion in 1979. First Citizens provided my first home loan and has been my bank ever since. They have always treated me with the utmost respect and courtesy. They provide professional advice and have always been an outstanding bank interested in customer and Clarion’s best interests

  Response from the owner

  Thank you for your feedback, Patricia! We value each and every one of our customers and strive to provide the best experience!

• E

  Ed McCoy
  5

  Very friendly and personable people in all departments. They all know you by name and treat you like you are their only customer when working with you.

  Response from the owner

  We appreciate your feedback, Ed. We value each and everyone of our customers!

• J

  Jean Wheeler
  5

  Enjoy banking with First Citizens Bank. Very kind and knowledgeable employees. I recommend this bank highly!

  Response from the owner

  Thanks for your review, Jean! We appreciate your feedback!

• J

  Joseph Fisher
  5

  Great people with great service. When I need to talk they always listen and recommend solutions! Thank you!

  Response from the owner

  Thanks for your feedback! We appreciate our customers and we are glad to serve you!

• L

  Larry Denger
  1

  If I could give them a ZERO STAR, it would be too much for these liars. Maybe you're thinking as bad as Wells Fargo or Bank or America? Worse! Let me tell you about my last three weeks of Hell, over two of which I was on vacation in Hawaii. Three weeks ago, I get a call fraud was suspected on my debit card by an out of state charger as reported by Shazam. That was a correct assumption and a bank teller contacted me with the news. I told the teller I was leaving for HI in 3 days, and asked if they could overnight or at least sent Priority Mail the new card. Since the teller stated it took "5-7 business days for a new card to be delivered", I was well within my time frame to have the card while I was in HI. The teller said the bank "would in NO WAY send Express or Priority Mail my new debit card." I repeated/reminded her words of 5-7 business days for a new card to be delivered. Two hours later/same day, another person called me from the bank and again went over the details of the debit card breach, and the bank's proposal of downloading my next pay check (in 4 days, the day after I left for HI). They would load that paycheck (4 figures) onto a prepaid credit card and put it in the mail (no Express or Priority Mail delivery). That was their best offer! Eleven days after I left my first location on Hawaii, there was no debit card. In fact, a person I spoke to at the bank relayed to me the card had been sent eight (8) days prior, well within the 5-7 business days of time in order to reach me. Because I hadn't received the card yet, First Citizens now went on attack mode and blamed me/the US Postal Service, the Hawaiian People, Zeus, Budha, Christ and anyone else they could throw in the mix. Three weeks later, I am still without a debit card and no way to access 4 figures of funds in my account with First Citizens. Is this the kind of bank you want to have to back you up when you need theeir help? Think about it...

• M

  Matthew E Loux
  5

  Absolutely the best bank around. Very personable. Everyone knows you by first name. 5 STARS!

• R

  Rusty P
  5

  Love doing business here everyone tells you high asks you how you're doing you always leave with a smile