First Basin Credit Union Reviews
M
Matthew Zapata5Great customer service. I'm always greeted with a friendly smile. Megan and Amanda are always so helpful along with the rest of the Lubbock team.
Response from the ownerThank you so much Matthew for your recent 5-Star review. We strive to offer a great member experience and so glad to hear Megan and Amanda are proudly serving our members. Thank you again!
K
Kimberly Hinson5Amanda Trevino was so kind and helped my son and I with our banking needs. She is a Rock Star!!! I give 5 Star
Response from the ownerKimberly, thank you for leaving us such a fantastic review! We are thrilled to know you and your son received the level of service that First Basin Credit Union prides itself upon. Thank you for choosing FBCU for your financial needs and for being a member!
A
Aldo Rosel5Amanda was very helpful and professional she provided a quick and easy experience. Definitely would recommend her to friends and family.
Response from the ownerThank you for the SUPER review, Aldo! We are so happy to hear of your satisfaction with First Basin Credit Union and our team.
S
Stephanie Arzabala5Amanda was great with my son and daughter getting their first savings accounts!
Response from the ownerStephanie, we are so happy to hear your family was taken care of! Our wonderful Branch Manager, Amanda, is a true SuperBanker! Thank you for the 5-star review.
M
Matt Thomas5Amazing credit Union have been with them over 20 years and always get great service especially from Megan and Amanda
Response from the ownerThank you, Matt, for being such a loyal and long time member of First Basin Credit Union! We are proud of our SUPER team in Lubbock as well. Thank you for your 5-star review and support!
K
Krystiana Leivas1I would give this bank absolutely ZERO STARS if I could. No one up there knows how to answer a call. I have called ALL 3 locations and it rings for a RIDICULOUS AMOUNT OF TIME WITH NO ANSWER.
Response from the ownerKrystiana, we are truly sorry for the poor communication and member service you experienced and are actively looking into what happened. In the meantime, we am glad to hear your issue was resolved thanks to Amanda, our Lubbock branch manager.
N
Neal Brenner5Amanda was a great help. I came in to open an account and she informed me that I already had one
Response from the ownerNeal, we are so glad to hear that our team provided excellent member service. Thank you for the 5-star review and for being a member of First Basin CU!
S
Samuel Rodriguez5I appreciate the good folks of Lubbock’s First Basin CU team! Props and kudos to you guys for serving the Lubbock community and Texas Tech!
Response from the ownerThank you for the 5-star review, Samuel!
Personal Loans in Your Area of Lubbock
- Credit union
- Credit union4.8 (10)
- Bank3.1 (10)
- Credit union
FAQs
1. How Can I Contact First Basin Credit Union?
You can give them a phone call through this phone number +1 432-333-5600. You can also enter their official site and submit your loan details online.3. What Are the Steps to Get a Loan at First Basin Credit Union?
To get starterd, you can enter their official site and submit your loan details online. If you are searching for online payday loans, you can go to our website for more details.5. What Can I Do if I Can Not Repay My Loan?
You may consult with your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. Please go over all details before signing any loan agreement.
2. What Is the Site Of First Basin Credit Union? How Can I Access This Store?
First Basin Credit Union is situated at 3805 19th St, Lubbock, TX 79410, United States. Please carefully check the map and figure out the best route to access it.4. Is First Basin Credit Union an Agency or a Lender?
First Basin Credit Union is a Credit union. To make your lending process fast and easy, we allow you to get access with a wide range of reputed lenders over the internet. You can visit our official site to secure a small personal loan with no hard credit check.6. Does First Basin Credit Union Offer Loans for People With Bad Credit?
Yes, but if you want to improve your likelihood of success, we are here to help! Just turn to our online service to secure a long-term installment loan even with your low credit scores.