First Bank Kansas E 17th Ave, Hutchinson

First Bank Kansas Reviews

• A

  Alexsis Pioletti
  1

  This bank will charge u for everything! i dont recommend. closed my account out yesterday and they charged my $10 to close it and they didnt even tell me. glad to be done with them. the only person there that actually cares about doing their job is miriam!

  Response from the owner

  We regret that you had a bad experience with us. We strive to have exceptional customer service and hope that you will reach out to us if there is anything we can do for you.

• N

  Nathanael Weaver
  5

  This bank is awesome. The staff are all extremely friendly and helpful. The one time I had an issue with my account they had me fixed up, taken care of, and out the door faster and easier than any other bank I've been too. And of course they charge you a daily fee for being overdrawn... It's a bank, not a free money building. Don't spend money you don't have, and don't leave bad reviews for personal problems. :D

• C

  Caitlyn Holzrichter
  1

  We would NOT recommend this bank for mortgage or loans. The only reason we used this bank was because of Amy, which she has since went to a new location. We will be pulling all our business from this bank very soon. The current staff at this bank have continually made mistakes regarding our loan payments. We recently built our house and were working on the mortgage through this bank, and have been forced to extend the closing date several times for multiple reasons. The mortgage officer is one of the most unorganized people we have ever met. We were constantly left in the dark on information regarding the progress of our loan process, and was hardly given any information we needed to finish. The lenders checked our credit, which was very high, and still made us put collateral down for our builders loan, then did not process a payment we sent in. Poor communication, we were treated like new customers every time we entered the bank, by almost all of the staff, even after visiting the bank several times a week.

  Response from the owner

  We would like to extend to you our most sincere apologies regarding your negative experience at our bank and hope that we were able to resolve some of your concerns when we spoke with you. We're known for our exceptional service and attention to detail and we regret that we missed the mark. We really appreciate your feedback and hope you will give us the chance to make it right.​

• D

  Danielle H
  3

  EDIT*****I wanted to give an update and give a better rating. They were very kind when we were trying to get things on my account figured out. They got back with me quickly and listened to my complaint. The person I dealt with was extremely nice and thorough. And the issue was solved quickly.****

  Response from the owner

  Hi Elle, We take your concerns very seriously and would like to see if we can make this right and change your experience. You can contact the Hutchinson branch directly and ask to speak with the branch manager or contact us in Salina at 785-825-2211 and ask to talk to someone about an online review. Thank you for your feedback and we look forward to the opportunity to work with you on this.

• A

  Andy Dean
  5

  Have had no issues here. Tried other banks and staff here listen and find solutions to match your needs and wants.

• B

  Bin Dao
  1

  The worst bank ever! very narrow minded with very limited ability and experience. Do NOT come to this bank

  Response from the owner

  We are very sorry for your negative experience, and welcome the opportunity to discuss what we can do for you! Please contact us and we will make it right.

• C

  Carissa Goff
  5

  Always helpful and informative, been with them for a year now and have had no issues

• R

  Retta Nemeth
  5

  Love them! Always a good experience!

• T

  The Beard
  5

  Good vibes good people good bank