First Arkansas Bank & Trust AR, Heber Springs

First Arkansas Bank & Trust Reviews

• M

  Marcy Crabtree
  1

  It's absolutely frustrating going to the ATM and getting 100$ bills. There should be an option as to what change you get. Because late at night nobody wants to cash a 100$ bill. I miss the old ATMs that gave 20$.

  Response from the owner

  Thanks for taking the time to leave us a review, Marcy. Very sorry your experience wasn’t what you’d hoped. You should be able to withdraw $20 bills, it's possible the ATM did not have enough $20 bills at the time. Your remarks will be shared with the team. Please reach out to us if you would like to share any additional information, thank you!

• O

  Orene Traylor
  1

  At first I was impressed with FAB and the hospitality, but today proved me wrong. After many many days of snow several cars were in line at the teller. It was noon by the time I got to the window and the curtain was pulled down without hesitation. Three cars and I were ignored and our banking business could not be done. Not good FAB!

  Response from the owner

  We appreciate your feedback but are sorry to hear your experience wasn’t great. A manager will look into this for you.

• D

  David Jones
  5

  What an amazing staff they really are helpful and concerned. I've been banking here for 6 months and have had such great service with FABT that I can't imagine going to another bank.

• J

  J E
  1

  These guys charge 1 dollar to check your balance at an ATM. I live on the road so they are eating me up. I've never heard of a bank charging you to check your own balance. Greedy bank, stay away

• C

  Coleman “Rad!” Osburn
  5

  In my opinion this is the best bank. They are friendly and have great service. The only bank where the people know my name!

• P

  Peggy Hood
  5

  Very nice and courteous people! I've been a customer for almost 10 years.

  Response from the owner

  Thanks for the great review. We will share this with the team!

• B

  Brandon MacNider
  1

  Their loan officers like to commit fraud and forge signatures

• c

  charity kennard
  1

  Love FABT but this location always seems to have the most uncaring staff. I don't go to this location unless I have to.