First Access Mortgage E Charles St, Hammond

First Access Mortgage Reviews

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  Megan Featherston
  5

  Jenna was amazing!! She was very patient dealing with me during my first time buy. Very quick to get back to me as well, if she didn't answer the phone she called back or texted almost immediately. Definitely a fantastic and positive experience with First Access.

• J

  Jolyn Wascom
  5

  The First Access Mortgage team is outstanding, knowledgeable, responses quickly, and very attentive. It was such a pleasure and a breeze to work with them for my home. I'd recommend these sweet ladies to anyone! Taffy and Jenna are the best at what they do!

  Response from the owner

  Thank you Jolyn, it was pleasure working with you too.

• A

  AMY LEBEOUF
  5

  Jenna was such a huge help throughout the entire process of buying my home. So grateful for her knowledge and Patience!!! Highly recommend her.

• A

  Ashley Hennick
  5

  Jenna is the best hands down! Was always there when I reached out! Went above and beyond to get us in our house! I would recommend her to anyone looking! I truly believe she is the only reason we are in our house, she put in some work for us and we are forever grateful!

  Response from the owner

  Jenna is the best!! She always goes the extra mile for her clients. Thank you Ashley.

• V

  Victoria Grimes
  5

  Jenna did an extraordinary job. I am so thankful to her and First Access Mortgage. They are knowledgeable and will go the extra 10 miles. Then they will show up when your closing to support you even when they are not your lender. We had a crazy 5 months. I am very grateful. I will send everyone your way. I pray y'all are blessed more abundantly than ever before.

  Response from the owner

  Thank you for your kind words. Jenna is one of a kind and a true blessing to our team. We are so happy you're in your dream home and wish you all the best for many years to come.

• P

  Patricia Jones
  5

  It was a pleasure working with the team at First Access Mortgage. Working with Chantelle was a great experience she was very accurate, knowledgeable and she kept her A game on at all time. Thank you for making our dream come through. We are very happy with my new home.

  Response from the owner

  Chantelle always goes above and beyond for her clients. Thank you Patricia

• W

  Wanda Smith
  5

  Jenna was super easy to work with! Anybody that don't really know how to do all of the paperwork this is the woman for you then because she down to your level even though she know her job she is not rude..SUPER EASY PERSONALITY TO TALK TO..WE LOVE HER HONESTY.

  Response from the owner

  Thank you for the kind words. It was a pleasure working with you.

• L

  Leigh-Ann Shepherd
  5

  We personally worked with Karen to get into our home. She was very informative and prompt to get information she didnt know off the top of her head. She helped us get our credit in a much better place and was patient with us while explaining all the small details of a credit score. She treated my husband and I like we were real people and not another number, even reassured me while i was over whelmed late at night. Im glad she "fell in my lap" when she did to walk us through our first home buying experience. I would recommend her and this company to any of my friends and family!

• R

  Rosetta Marie
  5

  When I decided to buy a house. I had to work with different Real estate and Mortgage companies. When we found our house with First Access Mortgage they told us what we needed to do to buy our home and they worked with us until we were able to purchase our home. I would recommend them to anyone planning to buy a new home. They really go the extra mile to help you when others can't. Thank you, Taffy

  Response from the owner

  Aww thank you so much. It was a pleasure working with you.

• L

  Leander Alexander
  5

  Ms. Taffy Hauck was great with helping us buy our first home. She was patient, and very helpful to my wife and I who were first time homebuyers. I would highly recommend working with her especially if you are a first time homebuyer!

  Response from the owner

  Thank you. It was a pleasure working with you ❤