Financial Plus Credit Union Ingersoll 38th St, Des Moines

Financial Plus Credit Union Ingersoll Reviews

• K

  Kathy Bush
  5

  Love love love! We have ALL our loans here! Two cars and our mortgage! Best customer service ever! They always find a way to get the lowest interest rate and they treat you as a person! Diana Darland is absolutely the BEST! She takes time with you and is always available! She makes you feel so welcome and is the smartest in the business! We will always do business with you! Simply amazing!

  Response from the owner

  Hi Kathy, thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with Diana, we think pretty highly of her as well! Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback, and we look forward to helping you again!

• R

  Ryan Tourk
  5

  I got my loan through the Ingersoll location and I had the best experience. Shauna was so helpful with making sure I had everything I needed and put my needs first. I felt like family here. Faiza was also so helpful with my loan, she walked me through everything and I didn’t feel like I was being cheated while getting a loan. I recommend this place for everything finance wise! Also INCREDIBLY friendly and fun to work with.

  Response from the owner

  Ryan, it’s great to hear that you had a positive experience at the Ingersoll branch. Faiza, Shauna and the rest of the team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

• D

  David Wright
  5

  We have been members for decades! Diana was wonderful helping us line up an auto loan. These folks treat you like family. Personal service with a smile and great rates. What more could you ask for?

  Response from the owner

  Thank you for the fantastic review David! And we agree, Diana and the whole Ingersoll team are wonderful!! Please let us know how we can be of assistance to you in the future!

• T

  Todd W
  5

  I worked with Diana Darland on an auto loan. The rates were spectacular and Diana was so helpful, professional, and charming. I love Financial Plus!!

  Response from the owner

  We appreciate the fantastic review of Diana and are glad Financial Plus was able to help. If you have any further needs or questions, please reach out! We love our members!

• B

  Bill Pieper
  5

  Amaya and Shauna has provided excellent customer service, and always greets me with a smile! All the rest of the staff is super friendly and provides fast and easy service!

  Response from the owner

  Hi Bill, thank so much for your kinds words for Amaya and Shauna at our Ingersoll branch. We’re glad you had a great experience, and hope to see you again soon! Tell your friends and family about us!

• S

  Sarah Patton
  5

  Member Service Rep, Sandy Gehrky, provided exceptional service to my family and I as we worked through a number of financial matters. She was kind, knowledgeable, and supportive; literally pulling every string necessary to provide excellent, timely service. We are so thankful for her! Sarah and Kenny

  Response from the owner

  Sarah, we are so happy Sandy was able to provide superior customer service to you! We think she's pretty cool too. We look forward to providing you the same service for years to come!

• M

  Michelle Ketelsen
  5

  Easy loan process with minimal effort on my part. Diana was wonderful to work with!

  Response from the owner

  We are so grateful for your 5-star review, Michelle. Thanks for sharing your experience with Diana with us and the Des Moines community.

• T

  Terry Leinen
  5

  I had a wonderful time with Diana, the loan officer. She was awesome! She was very,very helpful & efficient. Very thoughtful & thorough. Wouldn't hesitate to recommend her to anyone & everyone!

  Response from the owner

  Thank you, Terry, and we are so glad to hear of your experience with Diana! Don't hesitate to let us know if you need anything else!

• L

  Linda Ferguson
  5

  Thank you Sandy for your incredible customer service today. Helping get the needed financial information emailed to Inlanta Mortgage was so helpful. Their employees were impressed with your customer service as well.

  Response from the owner

  Thank you, Linda, for your review! We are glad to hear Sandy was able to help you out today.

• J

  James T
  5

  Faiza Omar at Financial Plus on Ingersoll branch is amazing to work with. We appreciate her knowledge and recently was able to help us save a great deal of money on interest expense for an auto loan. We love FP and Faiza. We’re members for life.

  Response from the owner

  Thanks James, Faiza feels the same about you. We look forward to many more years of working together.