Fifth Third Bank & ATM S Greenville W Dr, Greenville

Fifth Third Bank & ATM Reviews

• D

  Dennis B -Trains
  3

  The best thing is the ATM. Don't go inside or the drive thru. Your fastest and friendliest experience will be with the ATM. I promise.

  Response from the owner

  Thanks for taking the time to leave us a review, your feedback is appreciated.

• F

  Frank Irwin
  1

  5/3 Ruined Christmas this year. I deposited my paycheck, from a large, reputable company in Greenville MI that partners with 5/3. The check was from on a local bank. 5/3 decided to put a hold on the check for 9 days. I will not have access to the funds until Christmas morning. There is no reason for the hold, the check is from a local bank account. Thank you 5/3. I canceled the Christmas Party and will be incurring late fees on 2 accounts because of the hold you put on my paycheck. ***5/3 replied and asked me to call them about this issue but did nothing to resolve the situation... All they did was waste more of my time...

  Response from the owner

  Frank- We are so sorry that you felt you had a one star experience! We would like to learn more about what happened. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• S

  Sarah Universe
  1

  They charge $5 to cash checks made and held from their own bank, and for account holders! There should NOT be fees, to use and access my own money, especially when they are already paid to hold onto it. Ridiculous and makes no sense. Greedy money grab. Shameful.

  Response from the owner

  Hi Sarah, we're sorry that you feel this way. We're open to feedback, and would like to learn more about what happened. Please give our team a call at 877-833-9973.

• J

  Jonathan Brown
  2

  Please fix/maintain your ATMs. I used to enjoy depositing cash at the ATMs here until one had an issue and appropriated $20 from me. On the day of the ATM issue the other ATM was not even operational. I filed a dispute, got a credit and have to wait 30-90 days for 53 to decide on my dispute. I feel like if 53 cared about my business they would settle these simple disputes more quickly. Do yourself a favor and avoid the ATMs here.

  Response from the owner

  I'm sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.

• L

  Linda Lincoln
  5

  At the Greenville branch, all of the employees are very helpful & friendly. If the bank is busy you might have to wait, but when it is your turn they give you their complete attention. I use this branch & would recommend this bank to everyone.

• g

  gary blumberg
  1

  Extremely slow. And no matter how many times I fill out a deposit slip with MY account number on it, the staff somehow manages to deposit my money into my father's account. This is unacceptable, seeing as how my account number is on the slip. This has happened at least a dozen times. And now with all deposits being held 24 hours, I don't find this out until the next day, and then my father has to transfer my money from his account back to my account where it belongs. This is simply unacceptable, I can't understand how it keeps happening.

  Response from the owner

  Hi Gary, We're sorry to hear of this inconvenience. Can you please call us at (877) 833-9973, so we can assist? Thanks.

• M

  Matt Hilliker
  1

  I'm looking into a new bank, soon. A few years ago, I refinanced my house. They told me I need an appraisal. So I paid $300. Come to find out, I didn't need an appraisal. They wouldn't give me my money back.

  Response from the owner

  Matt, I'm concerned about your message and would like to see what we can do to help. Please call us at (877) 833-9973 to assist you. Thanks.

• s

  shane vansyckle
  1

  Ocerall the bank is ok besides the che king and savings account fees. The really kicker is having to call in and waiting about 20-30 minutes to talk to a human. I have a few commercial and personal accounts. They can't seem to keep these two straight so nothing rings up when I call and I keep going through the circle of death.

  Response from the owner

  Hey Shane, I'm very sorry to hear you're unhappy with your experience. If you would like to discuss, please call us at (877) 833-9973.

• N

  Nic Drungilas
  1

  I would never recommend fifth third, they just withhold my money and force my out of my home during a quarantine. Complete unfair company, not reliable at all. If I could give a 0 star rating I would, the people at the bank are super nice though.

• S

  Shaun Cook
  1

  Staff is really slow. I understand communicating with customers. But stopping what your doing to have a irrelevant conversation to what your doing while the line is out the door is totally not smart to gain business.