Fifth Third Bank & ATM S Main St, Bowling Green

Fifth Third Bank & ATM Reviews

• L

  Lori Young
  5

  Wanted to say thank you to the 5/3 Bank Tellers: great customer service; even when errors occur they work hard to take care of it. They get to know their members and, at least in my case, have gone out of their way to make things run smoothly and efficiently.

  Response from the owner

  Lori, Thank you for mentioning Fifth Third Bank! We appreciate the kind words. Hope you have a great day!

• m

  mcconnell m
  1

  Awful. They continually have messed things up. Randomly cancelled debit cards. Wrong names on things. They’re extremely pushy to get their credit cards. Now they’ve changed my checking to a savings which I would normally be fine with fixing. BUT, they had told me through customer service (many months prior) that I was only receiving a warning and that this would not happen. Now suddenly I’m being charged a maintenance fee for a checking account I was told I would not have.

  Response from the owner

  Hey there, I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

• R

  Robin Madigan
  1

  Called the branch ph# at 10:07a on Friday, received a message no one there to answer my call and hung up on me. Horrible customer relations. You don't even rate the one star I had to give you.

  Response from the owner

  Hi Robin, I’m very sorry that you did not receive the level of customer care that we strive for here at Fifth Third. We’d like to talk with you so we can help you. Please call our team at 877-833-9973. Thanks for your time and the opportunity to assist you.

• O

  Ody BK Azeh
  5

  I got excellent services when I went to open my account in fifth third bank from the banker Patience. I left the bank with a great feeling of belonging. Keep it up.

  Response from the owner

  That's wonderful to hear. Please let us know if you need future assistance.

• C

  Chris Q
  5

  I have no complaints whatsoever about this branch! Everybody there is friendly and helpful. It's the only branch I prefer to go to.

  Response from the owner

  Thanks! We think you're great too!

• D

  Denise Carter
  5

  Inside service for the banking is excellent. The tellers make it a point to know your name and be friendly. Good service.

  Response from the owner

  Thank you for mentioning Fifth Third Bank! We appreciate the kind words. Hope you have a great day!

• W

  Wes “Wes” Wittenmyer
  1

  Worst bank in Findlay how do they not put my check in my account and put it in someone else's account I'll be up to close all my accounts

  Response from the owner

  Hi Wes, I’m very sorry that you did not receive the level of customer care that we strive for here at Fifth Third. We’d like to talk with you so we can help you. Please call our team at 877-833-9973. Thanks for your time and the opportunity to assist you.

• D

  Dragon Ryder
  5

  I've been with 5/3rd for years now, and I personally like the BG Branch. The workers are helpful, as are the managers.

  Response from the owner

  That's what we like to hear! Thanks for sharing this with us.

• R

  Richard Messer
  4

  the fact that 5hg 3rd closed their local branch on w. Main and has only one place offering full banking services here is a big drawback.

  Response from the owner

  Hey Richard! Thank you for the feedback. We will be sure to forward this information on to the appropriate people.

• T

  Tim Miller
  1

  sat in the drive through for a half hour so they could verify they're own check.

  Response from the owner

  Hi Tim, We apologize for the wait! If you would like to discuss this further please call us at 877-833-9973. Thanks!