Fifth Third Bank & ATM W Eads Pkwy, Lawrenceburg

Fifth Third Bank & ATM Reviews

• R

  Ryan
  5

  This was only the second time I've been to this particular branch, but ill remember it. The teller Samantha greeted me quickly, politely and with great positive energy. She helped me take care of the issue at hand and couldn't have been more helpful, not to mention she's very pretty. Overall a great experience.

  Response from the owner

  Hi Ryan, this is great feedback. We will be sure to share this with our team.

• P

  Paul Jones
  1

  Horrible! They charged me $25 to cash their own check and then asked me a bunch of nosy personal questions sucj as where I was employed and so on, even though they had my SSN and driver's license! I would never do business with them again! They don't even deserve the one star!

  Response from the owner

  Paul, Thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

• R

  Rhonda McKinley
  5

  My family banked with fifth third in Delhi as I grew up, now my daughter and I also bank here in Lawrenceburg..they were great in understanding she was 16, first job..first bank account that she had more access to and could use on her own..when she accidentally overdraft her account because she didn't understand what the app was saying with the pending and the amount..they took the charge off and was willing to let it all go and just allow her next deposit come in and she would not have any money taken ..no kind of charges or anything... Of course I went and put a $20 in just because I felt bad for her.. so at least she could look at her app and see it was not negative $4.00 but now she had a little over $16.00 ..I just told her to leave it there don't spend that ..always leave it in there... ..the bank was great with her in allowing her to learn about banking... No problems no arguments..all u get is ..no problem let's see how we can fix this and they took about 2 minutes total on the phone to fix it and assure me it was okay and she would not have no money taken from her next deposit..they were fast..nice.. understanding..they're all just amazing there in Lawrenceburg... I highly recommend it for a kids first account because they'll help and they do understand the learning process of a first checking account and being so young.. they honestly do everything possible to keep us as customers 100% satisfied not 99.9% ..but 100%

  Response from the owner

  That's amazing! Thanks so much for the compliment!

• A

  Anthony Oppelt
  3

  ATM Charged me a fee, but location was convenient.