Fifth Third Bank & ATM Reviews
Nice people, weird bank. I would NOT recommend going here to buy any foreign currency. Their rates are horrific.
I always have a great experience here very professional and courteous...as for the others commenting here there full of it.....
We tried to open account, but unfortunately they didn’t. We have passport and form I-94 from border instead visa, which show that we are legally in USA. But they refused us to open account in bank without visa in passport. We tried to get a list of requirements for new costumers which papers are needed to open new account, but they also refused to give it to us. I asked to speak with manager, but he wasn’t in bank at that time, he was at lunch (2pm). Manager called me and explained the same, that they can’t open account without visa, though we have I-94 form. The same situation was in Byline Bank and TCF Bank. But fortunately Bank of America opened account for us without any problems, the bank employee was great, he was very professional, he did his job without any consultations with manager! I hope in the future 5/3 bank will change his policy for migrants!
5/3 is a fine bank; however, this location is awful! There are no teller windows inside, just two desks so trying to withdraw money takes forever. The outside lanes take just as long (upwards of 10 minutes). The only quick way to get your money is from the ATM, so the location is basically an overglorified ATM spot. Disappointing and I wish they would change this already.
RR “Rody” Davis5
Never had a problem when me and my kids go, quick and fast service.
Bad customer service, with bad attitude. They don’t service you right at all. I went couple times, and they never helped me with what I need. It’s better to close the branch location. It’s close to my neighborhood but it’s very useless.
Poor customer service from Raniya , looks professional but does not act professional .
Have been sitting in drivethru now for over 15 minutes. Waiting on a simple withdrawal. No other cars here. No one was before us. Ridiculous
Just awful. Went in to open an account. Sat and waited for someone to assist me for a half an hour. I finally left. Don't waste your time. Terrible customer service.
Great Branch. Mohammed or Moe was super helpful. Answered all my questions and went above and beyond what I asked for. Great Customer Service.
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