Fifth Third Bank & ATM Versailles Rd, Lexington

Fifth Third Bank & ATM Reviews

• G

  Gabriel Romero
  1

  They close at 5, Christian Martinez was suppose to help me. Told me to have a seat and wait so he had me waiting for 15 mins, just to tell me he was busy today and had an appointment at 3:30 couldn’t help with opening my bank account. Told me to come back the following day, unfortunately today is my only day off. His Spanish is horrible or at least he makes pretend like he doesn’t know how to speak Spanish. Pathetic! He looks like a straight nopal 🌵

  Response from the owner

  Gabriel, Thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

• L

  Lady Boss
  1

  Worst bank ever. don’t bank with them.

  Response from the owner

  We'd like to learn more about your experience. Please call our team at 877-833-9973. Thanks.

• C

  Crystal Lane
  1

  Never in my life have I ever experienced such bad costumer service. I only gave one star because you have to. I would give it a zero star if possible. The employees are rude. You have to wait forever in the drive thru line. This place is awful. DO NOT BANK HERE.

  Response from the owner

  Crystal, Thank you for bringing this to our attention. We always strive to make our customers feel welcome and appreciated, and we're sorry we dropped the ball. We'd like the opportunity to make this right. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• T

  Tony M
  1

  Very very slow, in drive through for 15 min, they can't handle to be busy, must be under staffed. That's why I don't have my account here at this bank.

• F

  Felicia Sims
  5

  I like this bank. Employees are friendly and I always get my questions answered to my satisfaction.

• A

  Amy Alana
  5

  Cindy is more than just a personal banker, she's like family

• R

  Rosario Martinez
  1

  They take hours to attend. For so much cashier AND it is useless because they do not rush. They must have more control for customer service.