Fifth Third Bank & ATM Ridgeland Ave, Naperville

Fifth Third Bank & ATM Reviews

• A

  Armando Winkler
  3

  Had an MB Financial account and when 5th third bank acquired them they did not communicate this with me, and it resulted in me having 2 late payments. I went in and spoke with the banker Andy and management and they went above and beyond to help me dispute my late payments. Excellent customer service, would rate 5 stars if I had known about the merger and not have had to dispute 2 late payments in the first place. Hopefully this issue will be resolved so I can be able to have enough credit to put a down payment on a house soon.

• L

  LIZ C.
  1

  Very Unhelpful employees there only maybe 3 employees in this 5th 3rd bank at a time. Unless one goes to lunch. There has Never Never been any customers in the building or even at the drive thru. Justin is the Branch Manager he is never helpful with concerns & if you deposit a check it takes a WEEK before you see the money in your account which is bad!!! 5th 3rd bank is the worst bank ever!!!

• J

  Joseph Kocovsky
  1

  My MB bank account taken over by 5/3 would NOT cash my check. Sunday at Walgreens. Telecheck unable to tell me why. THANKS 5/3 Great Service.

  Response from the owner

  Thank you for bringing your concerns to our attention. It sounds like you've certainly had a very frustrating experience dealing with [ISSUE]. We'd be happy to look into this to see how we can help. Please give us a call at 877-833-9973 to discuss. Your business is important to us!

• M

  Milan Sebek
  5

  I have nothing but good experience at this branch

  Response from the owner

  Thank you for the kudos, Milan! Have a Fifth Third better® day!

• M

  Milad Khamisi
  1

  Ray Amra misled me and lied to me. It was the worst customer service ever. When I confronted him, he denied the whole thing. Not to mention that I had to wait 1 month to see him and then waste my time. I don’t appreciate people who don’t value my time.