Fifth Third Bank & ATM Miramar Pkwy, Miramar

Fifth Third Bank & ATM Reviews

• R

  Rick Sites
  5

  New to area after buying nearby condo. Use Fifth Third Bank in our home state so we used this location for several important financial transactions. Staff was pleasant, professional and available without appointment just as in our home state.

  Response from the owner

  Thanks for sharing and for the kind words, Rick. We appreciate your business. Have a Fifth Third better® day!

• D

  Dolores Santana
  1

  This is the worse bank You could ever join in your life. Worse customer service support The app never work after midnight, they blocked my card all the time and to contact them is almost a miracle. Is very sad because I love my job and I have to get pay through this Bank. After two years dealing with this Bank , for my mental peace I decided to find a new job just to close my account with Fifth Third.

• F

  Francisco Silvestre
  5

  I have always had a good experience with this bank, always feel at peace knowing I am in good hands. I have read some of the other reviews people have left and they seem negative, the solution to the problems people seem to of had are simple and her name is Yarelys Albelo. Thank you for always providing excellent service and most of all considering my best interest in accomplishing my main goal.

  Response from the owner

  Francisco, We're blushing 😊! Thank you so much for the compliment!

• B

  Bobby Rich
  1

  Horrible experience. Natasha or Natalie (whatever her name is) gave me the worst service I ever had in my life. I had to go to the fifth third on university dr to get great service. If I could give zero stars I would.

  Response from the owner

  We're sorry to hear of this inconvenience. Can you please call us at (877) 833-9973 so we can assist? Thanks.

• T

  Tahneia Berry
  5

  I love this bank and especially this particular location. Everyone is so friendly and helpful. I opened an account and Alex Castro took his time to sit down with me explain everything in detail and even took time to talk to me about banking fraud so that I could be more cautious regarding protecting my accounts. Excellent staff.

• J

  Jesus Gonzalez
  1

  This the worst bank i have ever used in my life...I am a busines owner and can truly say that there phone Reps are the most unhelpful ,misinformed reps in the industry.. From the Management to the bottom... They will hold all checks coming in to your account. From 100$ to any amount.. I tried to call the 800 number to talk to a manager...ALL I GOT WAS A RUDE DORK TALKING DOWN TO ME..(IN GRAD) I couldnt even get a world in...mind you this was a manager... I would never recommend this place to anyone,business owner or personal.. PS TO THE REPS FROM THE BANK THAT READ THIS...IF THERE IS A PROBLEM I WOULD LOVE TO MEET FACE TO FACE WITH MANAGER WHO I SPOKE TO ON THE PHONE..ANY TIME I WOULD WALK THERE IF I HAVE TO. Cant wait!!!

  Response from the owner

  Hi Jesus, we greatly appreciate you taking the time to leave us such an in-depth review on the service you experienced at our Miramar Square location. This is certainly not the type of service we strive to give our customers at Fifth Third. Please know we have informed the appropriate people. Thank you again for reaching out, and if there's anything else we can do please do not hesitate to give us a call at 877-833-9973.

• R

  Ralph Rios
  1

  Horrible customer service! Bar none. For the record transferred 11 times for a simple refinance loan paper, #12 hung up the phone. Good luck doing business with these knuckle heads. Unfortunately, zero stars is not available.

• M

  Melanie
  1

  Unacceptable customer interactions. I was told I needed an appointment to open an account after driving a distance. There is NO such thing as customer service at this bank.

  Response from the owner

  Thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

• R

  RYAN WILLIAMS
  1

  Horrible customer service. Had one of the worst experiences I ever had with a bank in my life. It was like they did not want me to open an account with them

  Response from the owner

  I would like to better understand your experience and see if I can help. Please call 877-833-9973 to speak with us directly.

• A

  Antonio Goede
  1

  From out of town. It was the closest one. I literally called them 8 times in an hr to ask them to move money so I can access it and they never responded. I couldn't even find the bank. I wasted an hr plus. I hate you fifth third bank.