Fifth Third Bank & ATM N Us Hwy, Longwood

Fifth Third Bank & ATM Reviews

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  Matthew Phillips
  5

  Best bank I have ever used. Always willing to help!

  Response from the owner

  Matthew- Thanks for the kind words. We're here to help and listen, so feel free to reach out.

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  Joseph Jenkins
  2

  I love the people that’s works there. They’re just like a family. But I have just recently had a problem with the ATM. I try to deposit my money so I won’t get overdraft fees today but the ATM just literally took my 40 dollars from me and my debit card. As I have a witness with me. I hope they can work with me. I already getting a new card in the mail but hope they could put my $40 in my account and have the remaining I suppose to have in my account. Hope the manager can help me resolve this problem

  Response from the owner

  Joseph, I'm concerned about your message and would like to see what we can do to help. Please [call us at (877) 833-9973 to assist you. Thanks.

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  Christy Roman
  1

  I had fraud on my account, checks were intercepted in the mail, copied, forged and mobile deposited into 2 separate accounts. Almost $6,000 in total. Instead of giving me a conditional credit while they worked it out, they told me it will be UP TO 6 MONTHS to get the money back. I thought that was what FDIC coverage was for - when I had Chase they automatically gave me a conditional credit because it is a business account and a lot of money runs through it. Very terrible experience - when we initially called it was going to take 5 - 7 DAYS...How do we get to 6 MONTHS!!! Terrible service, I am going back to Chase - this is only the second time this has ever happened, but when this happened with them I had a conditional credit right away. Thank God I have enough to cover for it. I can't imagine someone who couldn't. UNACCEPTABLE!!

  Response from the owner

  We're sorry to hear this, and would like to better understand your experience to see if we can help. Please call us at (877) 833-9973 to speak to us.

• M

  Malinda Winkle
  1

  I had a very bad experience with this bank. Look around before you put your money here. While they held my atm card, someone was visiting convenience stores and taking money out of my checking account. This is very fishy considering the manager had my card in an unlocked desk drawer when I pressed him on this. They refunded my money without explanation of how it happened.

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  N A
  1

  The atm machine wouldn’t give me my card back so I had to go inside for assistances. The female who “assisted” was very rude and complaining how she wishes someone else was here to do it. Very very rude her name was naome

  Response from the owner

  I'm very sorry to hear you had a negative experience! We care and would love to help. Please give us a call at (877) 833-9973. Thanks.

• P

  Peter Frampton
  5

  Excellent service and offer several checking account that do not require a minimum balance and are totally free of charge. Quality service.

  Response from the owner

  If you need anything, feel free to reach out to our social media team directly at 877-833-9973. That's great to hear! We're glad to hear it's making your life a Fifth Third easier!

• b

  bunnyscørpin gacha
  5

  In my opinion it's a wonderful bank with awesome workers.

• B

  Buster Broomfield
  5

  They have always been helpful never had a issue

  Response from the owner

  Hi Buster! Great! We're so happy that you're happy.

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  Petronell Jones
  5

  They help you manage your money wisely