Fifth Third Bank & ATM S Orange Blossom Trl, Orlando

Fifth Third Bank & ATM Reviews

• M

  Miroslava Kettounen
  1

  I pay $30 per month for 53Direct. I made 3 international transfers. For 2.5 weeks now, money has not gone away and is not analyzed. We were asked to send invoices, fill out questionnaires, we did everything. There is no promotion. We are importers and our deliveries are delayed due to the bank. Can the bank pay for my house, my car and my food? Why are we taking $30 a month? Why does the bank work so badly with customers?

  Response from the owner

  Miroslava- I'm very sorry you're experiencing problems. We'd like to help. Please call our international line: 1-513-579-5353 or log into http://go.53.com/6264KLLgy and message us there.

• B

  Bee C
  1

  This review is not for this particular bank but to the company as a whole. They made a mistake and took my money from my account for thr e months three times a month and then I get argued with that I did it. I am tired of dealing with this bank. Choose another bank. Choose chase or any other. They do not care. They make mistakes and do not fix it right away. Also in addition to this. I had three representatives from the loan department be rude and argumentative that required the supervisor assistance. But to be honest if those representatives aren't fired, then u know they don't care how they treat customers. Check the phone conversations and you will see. Utter disrespect.

  Response from the owner

  Hi Bianca, we're very sorry to hear this. Please know we are committed to being a Fifth Third better. If there is anything we can do to assist you, please let us know.

• W

  WilA **
  4

  I´m trying to talk with anyone on Orange Blossom Branch, but nobody answer... my acount is blocked... please send-me a number to call directly for you..

  Response from the owner

  Thank you for letting us know about this situation. Please call our social media team for assistance - 877-833-9973. We'd like to help!

• N

  Noah Bailey
  1

  BE WARNED DO NOT GO HERE FOR ANYTHING. It cost me 2 weeks and 600 dollars to replace a battery The best part is when I towed my car there they handed me back my keys no paperwork was provided then the following day they need my keys no transportation provided so I took an 80 dollar taxi ride back then was told it would take another 5 days to get fixed so then I had to get a rental car I called so many times they would just pick up the phone and hang up on me at least 100 times There is zero professional 1 guy even said I assaulted him YOUVE BEEN WARNED DO NOT GO HERE

  Response from the owner

  Hey Noah, We're concerned about your message and would like to understand what happened. Please call us at (877) 833-9973 to discuss. Thanks.

• I

  Isavalerie Medina
  1

  1 star because I cant give 0.... I've only gone to this bank about 3 times and wont be coming back at all because everytime I come theres some kind of an issue that no one knows how to solve -.- Its really annoying and when you try to help they catch an attitude about it. I never have a problem at any other bank but this one never seems to fail. Definitely in need for some training with their system and customer service skills.

  Response from the owner

  Hey there, Thank you for bringing this to our attention. We always strive to make our customers feel welcome and appreciated, and we're sorry we dropped the ball. We'd like the opportunity to make this right. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• D

  DSF Nation
  1

  I went into Obt branch to pay off a 57.00 old debt Once I went into the branch I spoke w I better durand. She was very rude and raised her voice at me due to the fact that she is incompetent and does not know how to do a procedure. I had to call customer service so they could educate her on the process. It would've been much more professional to just say she didnt know and get help instead of getting aggravated and rolling her eyes. Not a big fan of this bank because of her. Will not ever return.

  Response from the owner

  Hi, Thank you for bringing this to our attention. We always strive to make our customers feel welcome and appreciated, and we're sorry we dropped the ball. We'd like the opportunity to make this right. Would you mind giving us a call at 877-833-9973? Your business is important to us!

• A

  Angela Gurule
  2

  Worst customer service ever! I waited in the lobby for 15 minutes watching one of the representatives flirt with a customer before someone else finally offered assistance. When I told her my issue, she told me that since she is not normally at that branch that I should go through customer service. I called customer service and was told that she couldn't help me and to call back in an hour. WTH? (I called 2 more times and was given conflicting information as well as insight as to how they screw customers). At the end of the day, my issue was still not resolved and the bank that I used to love is now the bank that I can't stand. Will be looking for a new bank.

• E

  Emily Gonzalez
  3

  Worst service, the manager it's never available. Also, if you know lunch time it's busy time because that's when your customers are free then have more than one person. After past bad experience, today I was taken care of Sharon and she was awesome. Great customer service and smile she went above and beyond to help me.

• T

  THE WATCH ON MY WRIST
  1

  They are thieves they will take your money any way they can. They will make up Fees to charge you to take your money. If I could rate them -5 stars I would. They people at coustumer service dont work for you there job is to chage you extra money they can.

• L

  Lisa Y
  5

  Ivette was very professional, knowledgeable and friendly. She took of my matters efficiently. Thank you Ivette

  Response from the owner

  Isn't Lisa wonderful?! We will be sure to let her know. 👍