Fifth Third Bank & ATM Franklin St, Michigan City

Fifth Third Bank & ATM Reviews

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  Michael
  5

  Ted Paparodis took care of me setting up new accounts quickly and professionally. He with the other employees were all friendly and handled things well. I look forward to doing more business with them in the future. Thank you!

  Response from the owner

  Hi Michael, we're so happy to hear this! Thanks for letting us know and if you ever need assistance, please do not hesitate to contact us.

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  Art Smith
  5

  I really like banking here they have credited my ATM fees back to me always polite and my banker rocks when no place else would help me get my banking needs in order she jumped right in told me what I needed to do and had me a business account the same day and it's been a great bank ever since.

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  Marie Sorenson
  1

  Waited in line 15 minutes for the teller, busy day, no problem. She was able to give me a money order, but said I had to wait for someone else to get a 360 card, as I reported my debit card lost and need to be able to access my money. It takes a week to get a new debit card. Almost another 30 minutes passed. The person I was waiting for was still with the same customer. I asked the teller if there was anyone else that could help, she said she would go back to her desk and help me. Instead she asked a different employee to help me. That person went in and asked the the employee I’ve been waiting for, how long she’d be, she said not much longer. Waited another 10 minutes, no help. Had to leave, already going to be late back to work from lunch break. No lunch today. No way to access my money as the bank will be closed when I get off work. Get more Help! Done with this bank.

  Response from the owner

  Marie, I'm very sorry to hear you had a negative experience. We care and would love to help. Please give us a call at (877) 833-9973. Thanks.

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  Asha Xpressions
  5

  Let me say this I LOVE THIS BANK! I live all the way in LaPorte, also next to a Fifth third bank but I kindly travel over to Michigan City every time I need banking assistance. Kim is my heart she is so sweet, and such a diva. I don't ever feel like I'm walking into a facility, I feel like i'm going to my friends house. Kim can actually be one of my great friends in real life. She is so easy to talk to, and helps me out with so much more than banking. It's as simple as hey girl can I get directions to such and such lol. She's awesome hands down. Futhermore, her banking skills are incredible to she always let me know the best accounts, how to save, how to avoiod fees. As well as give me courtesy calls to make sure, i'm not having any issues with my account. Kym you give me life! Next STEPHAINE!!!!!! I so love this caucasian lady! I say her ethnicity because being a somalian woman, in living in the heart of the country people aren't to friendly to me. She lights my whole day up with her smile, and her greetings. I've been banking here for a few years, and manage to see her regular and now married with soon to be children, I feel apart of the family lol. She is so sweet when I walk through the door, she already knows my name. She often Id's me which I love, but I know if I was ever in a jam, she would still consider my transactions because she knows my face. I can NOT wait until she has her baby, I am buying all the gifts. I am thinking of something special for her now. Needless, to say if Kim or Stephaine stopped working here, I would SHUT DOWN my accounts and proabably cry!!!!!!!!!! The whole bank staff is incredible the other girls are sweet and friendly too, I just don't have relationships with them. The Branch manager is so cute and friendly, she has the best hair styles some days I am such a fan of the hair styles. This location is life!!!!!! Coming into Fifth Third Bank is the high light of my day. I don't see myself banking with another bank. Uzuri A Holmes

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  Brett Ritchie
  5

  After calling every local bank under the sun these ladies went out of their way to help me obtain the PPP small business loan. Thank you Alysaa Greely, Raechel Tolnay. Outstanding performance.

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  arttysamatix smith
  5

  I love this bank they helped me solve a problem and was great at getting me in and out with the the outcome i needed . thank you Tiffany you were great!!!!!

  Response from the owner

  That's great to hear! We're glad to hear it's making your life a Fifth Third easier!

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  Ashley
  1

  This is the slowest bank I have ever been to. You would think having a brand new building they would have made it more functional but no they didn’t...

  Response from the owner

  Ashley, We're sorry to hear that you had a negative experience. Can we help? Feel free to call 877-833-9973. Your business is important to us.

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  Matthew Lemmer
  5

  The staff are always amazing and I love their flexible hours!