Fifth Third Bank & ATM Erie Ave, Cincinnati

Fifth Third Bank & ATM Reviews

• K

  King Of Spades
  3

  Missed out on purchasing my dream car because this bank opens at 10am. Google had it's opening hours at 9am. Very flustering. This bank is right around the corner from my home. So I went to the Marburg location and of course that one was closed too. Also doesn't open til 10am. Finally make it the Madisonville one which opened at 9. Make it to the car lot of course someone already has the car and decided to purchase it the moment I arrived. This is not the only time this bank opening time has cause some inconvenience

  Response from the owner

  We're very sorry to hear this. Please know we are committed to being a Fifth Third better®. If there is anything we can do to assist you, please let us know.

• C

  Christina R
  1

  Manager Chelsea is incredibly rude and unprofessional. I have to have papers on my account for court. The court keeps asking for more paperwork and Chelsea gets an attitude with me saying how I'm wasting their time ect. I said excuse me? I'm not doing this for sport, it's for court, something that I have to do. I asked for the branch manager she gave me the name and abruptly hung up. Called back to see if I could speak with branch mgr when she's available and still got a bunch of sass from Chelsea. Girl, if you don' like your job get a new one but do not take it out on me! Next time I'll be calling the 800 number for Fifth Third they are more pleasant to deal with and don't talk to me like I am trash!

  Response from the owner

  Hi Christina - we're extremely sorry to hear you were treated unprofessionally at our Hyde Park location. We'd like to gather a bit more information from you in order to inform the appropriate people. Would you mind giving us a call at 877-833-9973? Thank you.

• K

  Kendall Henderson
  5

  cant say enough good things about this fifth third. staff is very friendly a lovely woman named Hannah that works at the kroger fifth third really stood out. she was very engaging and personal and very humble.

  Response from the owner

  Hi Kendall - We appreciate the kind words! Have a great day.

• T

  Todd Engle
  5

  Teri Olson is by far the best Mortgage Loan Officer in the area. I have known Teri for 15 years and her knowledge and expertise in the world of mortgages is by far the best !

• K

  Kelly Markle
  1

  Usually this bank is very nice & attentive but when I went in with a problem that I couldn't resolve over the phone because I forgot my pin, they were not helpful at all.

  Response from the owner

  I'm sorry to hear this - we'd like to help. Please DM your phone number and best time to call to discuss.

• N

  Neal Kapoor
  5

  Fulfill all of my basic banking needs!