Fifth Third Bank & ATM Gibsonton Dr, Riverview

Fifth Third Bank & ATM Reviews

• F

  Ford DreamsDoFly
  5

  I just opened a new checking account at this location. My experience so far has been great! Yesenia was my banker. She's extremely thorough and patient and displayed an excellent attitude while opening my first account here. The drive-through is always pleasant, and everyone is super friendly.

  Response from the owner

  Great! We're so happy that you're happy.

• N

  Namo 911
  5

  Theresa is very attentive to the needs of the people that bank here. She is the perfect example of someone who is both dedicated and kind. I am very glad to have chosen this 5/3 to start a joint bank account with my life partner, and that is primarily due to Theresa!

  Response from the owner

  Isn't Theresa wonderful?! We will be sure to let her know. 💙 💚

• B

  B VISIBLE CYCLING by JBN Solutions
  1

  Worst Manager (Karen Velasquez)wont accept my deposit because is five cents over and she will not give five cents back, this is the only person in the bank that is giving me problems, been coming to this bank for 4 years daily, I have 3 Merchant account and I have to deposit daily, but the manager is the worst, Feel bad for other employees that are really nice people and courteous.

  Response from the owner

  I’m very sorry that you did not receive the level of customer care that we strive for here at Fifth Third. We’d like to talk with you so we can help you. Please call our social team at 877-833-9973. Thanks for your time and the opportunity to assist you.

• N

  Nelson Garcia
  1

  The manager Karen Velasquez is the worst manager not helping costumers on the contrary making it very difficult to just make a deposit, how can you have a manager like in a bank.

  Response from the owner

  Hi Nelson- We're concerned about your message and would like to understand what happened. Please call our social team at (877) 833-9973 to discuss. Thanks.

• R

  Richard Bequette
  1

  Horrible experience. Went in to cash a check, but I'm not an account holder. They charged me an exorbitant amount of money to cash the check, waaaaay more than any other bank. Spoke to the manager who basically said (in nicer words) "tough $hit". Gave me the old, insincere, "Have a nice day" as I was walking out of the bank. I'm not sure how they think treating non- account holders like this would ever make someone want to open an account there. I would never do business with this bank.

  Response from the owner

  Richard, Sorry to hear about your experience. Were you able to get taken care of? If you still need assistance, please call us at (877) 833-9973. Thanks.

• C

  Carolyn Figueroa
  5

  Best branch ever!!! They know you by name, greet you as soon as you come in, fast and efficient staff.

  Response from the owner

  Carolyn- Thanks for sharing and for the kind words. We appreciate your business. Have a Fifth Third better® day!

• R

  Rubi Gonzalez
  5

  Amazing drive thru experience! The cashier was so nice and the manager I think her name is karen was very helpful. I say you give those ladies a rise! $40 an hour! Pay them more. Big bonuses!!! And the guy that was arrested I hope you weren't robbing the bank! SHAAAMMMEEE!

• A

  Alta King
  1

  They constantly screw up our accounts when we deposit money from checks. They deposit in savings instead of checking every.single.time! It's very irritating that they cant seem to follow directions, even with all the info they need in front of them.This has caused us to not get the home loan we were seeking because fifth third has deposited checks in the wrong account, I have to go in and get it transferred to the correct one and the lender wants to know why it looks like I'm laundering money. Smfh Thanks a lot for nothing!

  Response from the owner

  Hi Alta, I'm sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.

• F

  Fire Snake
  1

  Not sure what's going on here, but this is the 3rd bad review for a bank I've had to post in the last week. If I could leave a negative review for Paypal on Google that would make it 4. I guess it's no shocker banks are criminal organizations based on the financial crises of 2008 and subsequent bailout. Maybe I just needed to see first hand how deep the corruption goes it case I ever came into a windfall of cash. I can say now with 100% certainty that money will never see a bank account. We're at that point people. Get a home safe. Bolt it to the floor. A couple large dogs. And a shotgun. The bandits have taken over.

• J

  JBN CARGO LLC
  1

  Worst bank, close my account without explanation. The manager Lisa Underwood is very impolite and racist. Stay away from this bank do business somewhere else.

  Response from the owner

  Hi there! We understand your frustration and apologize. We’d like to help. Please call us directly at 877-833-9973.