Fifth Third Bank & ATM N College Ave, Indianapolis

Fifth Third Bank & ATM Reviews

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  Cherril Threte
  5

  Bank manager Ashley has met and exceeded my customer service expectations. She is professional, knowledgeable, detailed oriented, kind and empathetic. I am in several non-profit organizations and we find Fifth Third bank non-profit friendly. Shout out to Ashley as well as her staff at the 86th and College location, they greet you with a smile and do not hesitate to help resolve any concerns.

  Response from the owner

  Hi Cherril, we're so glad Ashley was able to help! We'll be sure to let her know. Thanks!

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  TayishaJ McGuire
  5

  Ashley is a PHENOMENAL Bank Manager of the 86th & College Branch! She is so knowledgeable, attentive and responsive. Each member of her team is the same way...service with care and a smile. I'm so glad to have found a branch where I feel like family!

  Response from the owner

  Hi there, thank you for sharing your positive experience with us. We appreciate the kind words. Have a Fifth Third better® day!

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  S Brandy
  5

  Ty is the absolute best! Very professional, knowledgeable and helpful. This has been the best experience ever with a bank. Deff recommend this location.

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  Tyron James
  1

  So i sent my women to cash some coins at the bank where they told her she can do it but she has to count them up her self in put them in the coin paper so they can be counted right. They lady told her she couldnt help her and to take the coin paper and count it yourself over by the seating area. Considering there were no customers at the time. Then there was another lady there. She could have helped her. I honestly like the bank but after this i think she will be going to another bank. Also because the lady told her to go to kroger and do it. She take a loss of 16.86 because the machine messed up there. All i have to say is do your job. Maybe you'll make someone day better.

  Response from the owner

  Tyron - Thank you for the feedback. We will be sure to forward this information on to the appropriate people. If you need anything else, please call our social media customer service team directly at 877-833-9973.

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  Rodney Bakker
  5

  5/3rd branch in Carmel, IN has provided excellent service for me. They helped me with some tricky transactions when we were buying our house. FIVE STARS!!!

  Response from the owner

  Hi Rodney, This is great, thanks so much for sharing! We value your feedback.

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  Susan Fletcher
  5

  Everyone is friendly and there's always enough tellers working that no matter if your in drive through or going into the lobby your in and out quick!

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  Christina Marcolini
  5

  Friendly and efficient. Spanish speaking tellers available.

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  Elizabeth hoopninja “beth” Walsh
  1

  sLOW!!!!!!!! Waited at drive thru with nobody in front of me for 37 minutes and I'm still waiting.....I hate this bank