Fifth Third Bank & ATM N Clark St, Chicago

Fifth Third Bank & ATM Reviews

• A

  Abizer Ghadiali
  5

  I went to this branch location to open a small business account. Victor helped me out and provided excellent service. He was very friendly, professional, and helpful. Walked me through the process. The next day something was wrong when I went to long into the account online. I called Victor and he took care of it right away. I was glad that he had my back. I would recommend this location.

  Response from the owner

  Abizer- Thanks for sharing and for the kind words. We appreciate your business. Have a Fifth Third better® day!

• C

  Charla Luellen
  5

  Victor was such a pleasure to work with

  Response from the owner

  That's great! We appreciate you taking time to share your positive experience and recognize Victor. We'll be sure to let him know.

• J

  Jerry “Jai” T. Joseph
  2

  MY LEAST ENJOYABLE BANKING EXPERIENCE (so far) I walked in last minute on Monday (2/25) to open up a FREE Personal Checking account because my Business Savings has ridiculous fees if there's no minimum amount. Right after walking into the premises and stating that I was in a time-crunch, I was advised to WAIT until another Banker was finished with their customer by the 1st Banker who just sat there. 2nd Banker advised me that I needed to Open up an Essential Personal Checking account since I have Business Savings. After stating my concern about the Fees, she assured me that IF I do a Direct Deposit on this account, that fee will be waived -- let's see what happens with that ~~ Desperate for some source of Funds, I presented her with a promo code that didn't work and it was 3min before closing. Reassuring myself that I would be able to present one BEFORE the Deadline of 28th, I was presented with the 'Inconvenient Restriction' that the promo code MUST be present when the account is opened or it's INVALID. So then I thought maybe Customer Service can do something but I was Unfortunately Informed that it's an unlikely case due to [another ridiculously inconvenient] POLICY. However 2nd Banker was compassionate enough to inquire a workaround through Her District Manager... and calling 5/3 Customer Service and CONFIRMING that the Authority lies in where I opened my account, I called the bank again requesting assistance from the 2nd Banker. After 1 email and being told that "she is with a customer and call you by end of day", it's 28th and STILL NO RESPONSE Fortunately for the Business of 5/3 Bank, I'm FOCUSED on Priorities to continue my Purposeful Rant on this Distastefully Presented Customer Service Experience ~~ #HAQMastwaar #ProductiveEngagement #DivineComedy #DivineFriendship | 777ADVENTURES ♐♈♊

  Response from the owner

  Hi Jerry - I'm very sorry to hear this. Please know we've informed the appropriate people. To discuss further, please call us at (877) 833-9973.

• J

  Joel Brown
  5

  Just had my first experience here. They were very helpful, professional and super friendly!

  Response from the owner

  Thank you for your review; we appreciate your feedback!

• L

  Lalelale A.
  5

  So friendly staff! Anays is so friendly and helpful. Thanks for your service!

  Response from the owner

  Hey Lale, Great! We're so happy that you're happy.

• S

  Sonia Khalil
  5

  My favorite location. The staff is super friendly and beyond helpful.