Fifth Third Bank & ATM Springfield Pike, Wyoming

Fifth Third Bank & ATM Reviews

• M

  Marya A.
  1

  I gave them $7 in coins and asked for dollars in return. They gave me $6. The staff is lazy and the banking lady was smirking when she said 'you only have $6'. These people are frauds. Don't trust them blindly.

• J

  Johnathan Barber
  1

  Let me tell you-- as someone who has banker friends at US BANK, FIFTH THIRD, and HUNTINGTON-- this bank has the laziest staff. I walked into the branch today at 4:39PM. There were at least three men behind office desks for new accounts, and I counted two customer service clerks. I told the young man that I simply wanted to move a few hundred dollars from one of my accounts to a new account. The young man looked at me, hesitated, and said, "Unfortunately, there is not enough time to do that, sir. With it being this late in the day, it would take too much time." I would never say that an entire bank is horrible based on one experience. I have used Fifth Third for many years, and the Finneytown Branch is my favorite. However, SOMEONE needs to retrain the dazed, baked young man with brown hair and a very strong eyeglass prescription. It only takes 13 minutes to open a new account, and the bank had NO other patrons. He told me to go to a bankmart at a local Krogers.

  Response from the owner

  I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

• G

  Greg R
  1

  They don't understand their own checking accounts. Probably a problem caused by the hundreds of wealthy corporate white guys downtown, who just keep fiddling with those checking accounts to try to get the most money out of those with the least in their accounts, but these things are complicated! 5 different accounts, all with different rules, and then different tiers within the different accounts. Pushing you to buy credit identity alert. Charged me $5 a month in my "savings" account. The only reason I keep an account with 5/3rd is that they are open late. So I go to the branch in the Kroger up the street, where they know what they are talking about.

• S

  SheRise Fitness
  2

  Went through drive up window at 4:35 was the only vehicle there made eye contact with teller sent my items and waited 15 minutes before she assisted me. I understand you are probably doing closing procedure but does that take presidency over a customer.. Good grief..I'll stick to my location.

  Response from the owner

  We're sorry to hear that you had a negative experience. Can we help? Feel free to call 877-833-9973. Your business is important to us.

• W

  Webster Jorgensen
  2

  If you want to make you car payment any other way than mailing in a check, you'll be charged a $17 fee. What a rip off.

• R

  Rachelle O'Hara
  5

  Everyone was so nice and gave such great help