Fifth Third Bank & ATM Macland Rd, Powder Springs

Fifth Third Bank & ATM Reviews

• G

  Greg Velez
  1

  Terrible. I had a cashiers check under my name to pay off my car loan and they told me it's supposed to be under 5/3 bank. They told me to go to a bank that a bank with to deposit or cash the check. It's like they didn't want the money. To make things worse I drive 40 minutes through winding roads to get there and they didn't even make an attempt to help me. what a waste of 1 hour and a half . Plus now it delays things for me to sell my car because the banks close this weekend

  Response from the owner

  We'd like to learn more about your experience. Please call our team at 877-833-9973. Thanks, Greg.

• T

  Tunisha C.
  1

  Went to this branch almost a month ago to get last name changed and order a new card bc my chip doesn't work. Just found out A MONTH later the card was never ordered. Basically feeling lied to from this branch . Requested card today through app and asked to expedite my card to me and they tell me I must pay 30! . I will be leaving this bank sooner than later

• C

  Ceci
  1

  Worst banking experience EVER! I went to them and deposited a CASH deposit of Over 4GRAND. The teller made the deposit and placed a HOLD on my acct not allowing me access to my funds until 4 DAYS later. My rent and amonst other bills were LATE due to THEIR MISTAKE. I went up to the bank to speak with manager several times and she would avoid me. PER FCC deposit regulations this company BROKE THE LAW. I have a letter from company ADMITTING fault however REFUSED to repay me the 250.00 late fee for my rent. We wont ecen mention everything i Missed due to it being labor day holiday and my card was being declined EVERYWHERE. I was literraly stuck on the side of the road unable to order my Uber. I experienced many hardships that weekend and the ONLY thing I asked for was my 250 late fee for rent reimbursed. The manager asked for a letter from my landlord. I came to the bank WITH my landlord and letter, as per usual NO MANAGER FOUND. I left the letter and when the manager responded she said letter wasnt enough! This still has Yet to be resolved! I need corporate to contact me. Ive even taken out cash deposits and the teller absent mindly handed MY $1050.00 to the person next to me...CARELESS! Horrible banking experiences! The absolute WORST!

  Response from the owner

  Cecilia - We're sorry for the inconvenience. Please contact us at 877-833-9973 so we can try to help.

• S

  Sage Day
  1

  If you want to go to a good bank fifth third should be the last bank you wanna go to I deposit a check With a large amount of money I have bills that have to be paid and I need my money to clear I’m being told that I probably will not be able to see the money that I made till the 28th of October so if you’re looking for a good bank to bank with this should be your last option very last option I would even recommend someone to go to Bank of America before going to fifth third you will never see your money or they’ll just say that your money is fake and that’s why they don’t let it go through you can do better than this bank worst bank I’ve ever bank with if you want to go to a good bank go to LGE that’s the best bank that I’ve ever been at It’s 1000 times better than fifth third And I honestly should’ve stayed instead of letting fifth third talk me into banking with them

  Response from the owner

  Hi Sage, we're concerned about your message and would like to understand what happened. Please call us at (877) 833-9973 to discuss. Thanks.

• C

  Claudia Padron
  1

  Not only did they decrease my credit limit for no reason from $7,000 to $1,700 but did not give me a heads up or reason for doing it. When I called they just said out of precaution but I’ve always made my payments on time. Very disappointing and horrible experience. I know I won’t get an actual response and no resolution and the poor response to this review will be to give them a call that will just be a waste of time.

• A

  Amy Mathews
  1

  Worst customer service ever. They told my husband one thing over the phone, then change their story about what was required when I arrived at the bank. The teller lied to me telling me she was the manager, when that was not the case. Closing our account and never using them again!

  Response from the owner

  Amy, Thanks for reaching out. I understand you're frustrated. Please call us at (877) 833-9973 so we can help you.

• M

  Mouse
  1

  This is the second time I have used their ATM and on the ATM it says fee is 2.50, but after I use it it charges me $5.00 after I take my money out. When I brought it up to them last time they said they couldn't do anything about it. I am soooooo done. Here I thought it was a glitch with the one, but apparently not. I used one in one location and the other in a different location. Thieves that's all I gotta say.

  Response from the owner

  We're sorry to hear this. If there is anything we can do to help, please don't hesitate to call us at 877-833-9973.

• K

  KB Cleaning Services
  5

  Best bank I ever used they always got my back they are family back community back they are here for the people when we need them they are simply and unique not like them other big brand name bank they are the local bank when u need then if u need a free checking account or a savings they are the bank to go too they open late so no rush going to the bank they close late on Saturday they are the best here it from me the business man him self Thank u 53 😍

  Response from the owner

  We love you back! 💙

• J

  Jeff Brazenas
  1

  3 tellers not one would even look at me. One said shed be with me in a minute then continued to socialize with some woman while i waited. Kroger on mars hill and macland. Im closing all my accts there.

• C

  Chris Jeffery
  1

  The Notary Public here will not help you!?!