Fifth Third Bank & ATM W Cermak Rd, Cicero

Fifth Third Bank & ATM Reviews

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  liliana garay
  1

  I understand the rules but they really are not for the people. I am struggling during a pandemic and keep going negetive and they will not help to remove the fees. I have no choice but to close this account.

  Response from the owner

  Liliana, I'm very sorry to hear you had a negative experience. We care and would love to help. Please give us a call at (877) 833-9973. Thanks.

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  Laura Blaylock
  1

  I will never come to this bank again and I suggest no one comes hear ever. I was told by the cashier or teller when I put my card through the machine just grab it causing my self who has a disability to get out and come around to front and go inside to get it back. Nothing was wrong with card but I was told by the teller some comes to open the box on Mondays and will mail it back. It's been 2weeks and no card was sent back. When I called them up they said my card was not in the box and someone should of called me but no one did. What is really crazy is What HAPPEN to my card. So now I have too call for another card to come in mail. PLEASE NOTE ONE COME HEAR. I actually want to put zero stars.

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  martha Ramirez
  5

  Jennifer Sanchez was very helpful, knowledgeable, professional and friendly... Will definitely coming back again to this branch ... all my questions were answered and I was offered all assistance needed....Jennifer is a great asset to Fifth Third Bank - thank you

  Response from the owner

  Hi Martha! This is great feedback. We will be sure to share this with our team. 👍

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  gil gonzalez
  1

  I will never be a custumer of this bank. They charge you to cash a check from their customers, if you don't have an account with them. Customers representative was a little bit rough when I ask about why do I have to pay to cash a check from their customers.

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  Yessenia Chavez
  1

  Spoke to Savanna (I believe that was her name)and received horrible customer service. Didn’t feel comfortable asking questions.

  Response from the owner

  We’re sorry for your experience and would like to see if we can help. Please call our Social Media team directly at 877-833-9973. We’re available Mon-Fri 8am - 9pm ET.

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  Guadalupe Carrera
  1

  It's not open like it said!

  Response from the owner

  We apologize for the inconvenience. Can you please call our social team directly at 877-833-9973 so we can help? Thanks, Guadalupe.

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  Laura Cordova
  1

  since November 2019 have been attempting to resolve my issues with the bank until the day I am unable to do so.

  Response from the owner

  Hey Laura, I would like to better understand your experience and see if I can help. Please call 877-833-9973 to speak with us directly.