Fifth Third Bank & ATM Antonia Way, Louisville

Fifth Third Bank & ATM Reviews

• L

  Linda Johnston
  1

  The entire company will lie to you and change things like holds on you account after you leave. They will make all fraud your fault and will claim to help until you leave the branch. After being a loyal customer for over 10 years I will refuse all 5tg3rd checks or payments from now on.

  Response from the owner

  Hi Linda- I'm concerned about your message and would like to understand what happened. Please call our social media team at (877) 833-9973 (Mon-Fri 7:30am-7:00pm ET).

• J

  Josh Fackler
  5

  Jordan has been more than helpful anytime I call! All the ladies working CSR always greet me with a smile and has been that way for over 10 years. Nice to have a place that still treats you like family. Even at the drive through you can hear the kindness in there voice.

  Response from the owner

  Josh, Great! We're so happy that you're happy.

• K

  Kaelin Dickerson
  4

  The staff are both knowledgeable and friendly. Excellent service and a smile goes a long way

• N

  Nick W
  5

  Spoke to Jennifer on the phone and she was very helpful in getting my questions answered.

  Response from the owner

  Thank you for your review; we appreciate your feedback!

• M

  M S
  5

  Jennifer Thank you for your excellent service!

  Response from the owner

  Thank you for sharing your positive experience with us. We appreciate the kind words. Have a Fifth Third better® day!

• r

  raquel moran
  1

  This is a very unprofessional bank I went yesterday to make a deposit and this lady Jamey at the drive-true was totally totally disrespectful I drive an hour to make a deposit and not only she didn’t took my deposit she said it didn’t matter to make, what banker say that I ask her for her name 7 times and finally she said Jamey! People like this should not work on customer service

  Response from the owner

  Hi Raquel, Thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

• J

  Jeff Flaig
  5

  Great staff. All are more than friendly and happy to assist you.

  Response from the owner

  Hi Jeff, we're so happy to hear this! Thanks for letting us know and if you ever need assistance, please do not hesitate to contact us.

• D

  Diana Fisher
  5

  Very polite, professional, and every one has been very helpful to me on so many occasions. Thank you for time and patience!

  Response from the owner

  Hi Diana! Thank you for your review; we appreciate your feedback! 👍

• T

  Tee Renne
  1

  The guy that works there in the afternoons is so rude. After asking a simple question which was half way answered, I asked another question and was told, “well I don’t know what you want me to do about it.” Maybe your JOB?

• A

  Angela Gramer
  5

  Always greeted by the friendly tellers. Always helpful.

  Response from the owner

  Angela, Thank you. You sure know how to make us blush! 😄