Fifth Third Bank & ATM E Walker Springs Ln, Knoxville

Fifth Third Bank & ATM Reviews

• C

  Chloe Holt
  5

  I would like to thank the people who decided to place this building and the surrounding trees where they did. It gives the West Hills community a reason to be grateful every day. Every morning, residents driving southeast along Gallaher View are blinded by the sun, to the point of wishing briefly that they had remembered their sunglasses. It's so bright it's almost painful, and then... Relief. A shadow looms across the road, blotting out the direct force of the sunshine for long enough that people can gather their wits, reorient themselves on the road now that they can see where the lines are, wiggle their ankle around to increase the circulation a bit... And then it's over 💔🌞 Blinded by the realities of the daily grind once again. The Fifth Third Bank structure and surrounding flora has stood firm for years past and presumably will for years to come, unselfishly providing this moment of refuge that the West Hills community is long overdue in thanking them for.

  Response from the owner

  That's amazing, Chloe! Thanks so much for the compliment! ☀️

• E

  Emily Boring
  1

  This is the WORST LOAN process we have ever ever had. Never trust a loan from this company. Have attempted talking to people about our issues at no avail from the company and it’s just been a waste of time.

  Response from the owner

  Emily, thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

• J

  Jason Brockwell
  1

  A sorry facility with sorry workers that do not stand behind their customers and are not friendly and is a bank that that don't stand behind their own checks

  Response from the owner

  Sounds like you've had a bad experience, and we're very sorry to hear that. Please call us at (877) 833-9973 so we can assist you. Our social media team is available to assist you at that number Mon-Fri 7:30am-7:00pm ET.

• K

  Kendra B
  1

  The company I work for uses this bank. I'm the cashier & I often need change. They give the worst looking bills I've ever seen. They probably shouldn't even be in circulation anymore. They've also been running low on coin change, so I end up having to go to my credit union to get any coin change I need. I would never recommend using this bank.

  Response from the owner

  Kendra, Thank you for leaving us a review. We're sorry to hear you haven't been happy with your experience with us so far. We're committed to improving your experience and would love to see how we can help. Would you mind giving us a call at 877-833-9973?

• J

  JakesAffordablePainting
  1

  Charged me $135 to cash a check drawn on their bank

  Response from the owner

  We'd like to better understand your experience and see if we can help. Please call 877-833-9973 to speak with our social team directly.

• J

  Jsquad UP And away W
  1

  Please don't be black and walk in this branch asking to withdraw your money. They don't greet you they question you about your money. They greet everyone else though even offer them drinks and a seat. Worst branch ever. Fake smiles and all.

  Response from the owner

  Hi Jazzmine - Your post concerns us. We'd like to find out more about what happened. Can you please give us a call at 877-833-9973? Thanks.

• D

  Darlene Frogner
  2

  We had a check to cash. That was made out to this bank. Went Friday to cash it. They would not cash it. SomethingThat there wasn't enough money to cash it. Must be a very poor bank. The check was not mega bucks. I guess they have no clue. How to go that extra mile. Sad.

• J

  JML
  1

  Very sad that their mortgage employee will only review and help home owners who have a current mortgage through 5/3 if it only benefits themselves, meaning getting paid. They need to re-evaluate who they have "helping" new and current customers.

• D

  David Holt
  5

  Has 1s 5s 20s and 50s at the ATM

• M

  Max Rigsby
  4

  Great location, and not too awfully busy..