Fifth Third Bank & ATM W Irlo Bronson Memorial Hwy, Kissimmee

Fifth Third Bank & ATM Reviews

• s

  susanne jozefiak
  5

  I have been banking with fifth third for years. I go to the one in Kissimmee and also Clermont. Both are very good. Just depends on how far I want to drive. But never had a issue with this bank Or any of the people who work there.

  Response from the owner

  Susanne, thank you for sharing your positive experience with us. We appreciate the kind words. Have a Fifth Third better® day!

• K

  Karren Aloyan
  5

  It's definitely better than most big banks.Unfortunately not many locations in Orlando

  Response from the owner

  We appreciate you saying so, Karren! We'll be sure to pass along this note. Thank you and have a wonderful day!

• J

  J R
  5

  My experience was amazing! The the personal banker who opened my account count was knowledgeable, knowledgeable, concerned about finding the right product for me and very quickly opened my account as she knew I was pressed for time.She also gave me a $250 bonus for making 1 $500 ACH transfer into my new account! Highly recommend 5/3 bank!

  Response from the owner

  Hi there, we're so happy to hear this! Thanks for letting us know and if you ever need assistance, please do not hesitate to contact us.

• I

  I love jeans TV
  5

  During this challenging times is so good to know that every time I visit the Four Corners branch I feel like I'm visiting friends, the staff is so pleasant and their leader Jen makes herself available for every client. When I visit the drive thru, they welcome customers and even give cookies to your dog. Thank you for making banking a very positive experience!! ⭐⭐⭐⭐⭐

  Response from the owner

  Hi there, thank you for your review; we appreciate your feedback!

• G

  Gary Murphy
  5

  I’ve been banking with fifth third bank for almost a decade as and I can honestly say this is the best Branch . Jen the manager is amazing if I ever need advice She goes above and beyond to help me. All staff are always friendly helpful and very professional in dealing with your needs . But I do have to say when I see a bad review about this branch I feel it is unjust Unfortunately Banks can’t please everyone . Personally I would recommend this particular Fifth third branch branch to anyone. And I have done And they have thanked me . So with that being said Don’t always listen to what you hear or see and believe it . Judge for yourself. I will Continue to use Fifth Third bank And Will certainly keep on recommending this Branch Jen and Staff Keep up the great work.

  Response from the owner

  Thank you for mentioning Fifth Third Bank! We appreciate the kind words. Hope you have a great day!

• C

  Cheryl Sanders
  5

  Banking here is a great experience. If you need a personal banker, go see Mario. He talks to me in ways I understand and helps me make the best decisions. This branch is personable and professional. I highly recommend visiting!

  Response from the owner

  We're blushing 😊! Thank you so much for the compliment!

• A

  Amber Billings
  1

  The worst bank I have ever encountered! Please take your business elsewhere I can't tell enough people. I opened an account with them about a year ago just so I could have access to a bank close to where I live. I had moved from out of state and planned to still continue to bank with my out of state bank but wanted a place close to where a lived. When I set the appointment the gentleman who set up the account seemed very nice in person we discussed how I just wanted the basic checking account to have access to deposit and withdraw money and any paper checks I may receive. It was all fine at that point. The very next week I start getting calls and voicemails from their corporate fraud department all day while i was trying to work and I finally got ahold is them and turns out the "nice" man at the bank had opened several other accounts under my name to get credit and thier wasn't any money in them (I didn't want them or know about them) and their own corporate team was trying to have me help get this guy for fraud. They kept telling me the only way to resolve it was to go and sit with the bank manager and request a meeting. Honestly I never did because thats not my job as a customer to help catch employees committing fraud. I decided to just keep the account with little money in it enough to keep it open instead of dealing with thier drama and continue banking with a good bank. Flash forward to today I needed to cash a check and they were the only bank close so swing into drive thru and they said it will be $5.50 to cash a check and I thought there was some confusion so I let them know I held an account there just in case that was for non account holders. The girl was rude and said that's always the charge for check cashing. I was never told that and scoured my information and public information and couldn't find anything. When I was given the receipt it simply says "miscellaneous fees". Seriously don't know how this sketchy bank stays in business. Stay away!

  Response from the owner

  Amber, I'm so sorry to hear that. Please call us at (877) 833-9973 if you would like to discuss. Thank you for your business.

• P

  Pamela Lopez
  5

  My husband and I are very satisfied with the attention that this branch gives us, Jen is awesome! She has helped us with our business and is always very kind and available for anything we need, she is always there to give us attention.

  Response from the owner

  Hi Pamela, we're so happy to hear this! Thanks for letting us know and if you ever need assistance, please do not hesitate to contact us.

• A

  Adalberto
  1

  Horrible bank. The manager is a liar. She messes up and then tries to blame it on someone else. Never received a debit card after a month. The manager is useless with the rest of the people that work at this location. Took my business a few miles away to Bank of America and was treated good and they went above and beyond when I opened my account. I received a temp debit card and within 4 business days had my permanent debit card.

  Response from the owner

  Hi Adalberto - thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Thank you.

• C

  Chris Wojcek
  1

  I make a car loan payment every single month. I sent the payment via my bank's bill pay, which mails a check directly. My bank knows for certain that 5/3 misplaced it, and now 5/3 wants me to pay not only the amount, but a late fee. I called corporate, and rather than try and help they wasted an hour of my time without offering an acceptable way to help. I cannot stress enough how much you shouldn't bank with any 5/3 branch.

  Response from the owner

  Chris - We are sorry you feel that your situation was mishandled. If you would like to discuss the situation further with us, please call our team at 877-833-9973. Thanks!