Fifth Third Bank & ATM N Green River Rd, Evansville

Fifth Third Bank & ATM Reviews

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  Courtney Young
  1

  This location has amazing customer service and the people are great! However, there has been a cone in the nightly deposit lane for well over a month. It is dangerous for businesses with large amounts of money to not be able to pull directly up to the drop off box. Not only do we have to worry about theft, but with the winter weather there is also a chance of falling on the ice when crossing lanes to drop off. Please put a sign up for customers to pull to a different lane and leave open, or move and remove the cone after business hours to help out the local businesses during drop off hours.

  Response from the owner

  Courtney, I'm very sorry to hear your experience with our bank was unsatisfactory. We are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

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  Shane Taraschke
  1

  I had 724 dollars in fraud charges. Disputed all the charges and they needed 6 to 10 business days to refund the money that was stolen from me. The bank itself is a joke. Went to the branch to talk to a human about it was told i needed to wait. Thanks for screwing up my plans on seeing family. Im done with banks. Going back credit unions.

  Response from the owner

  Hey there, I'm very sorry to hear you had a negative experience. We care and would love to help. Please give us a call at (877) 833-9973. Thanks.

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  Samantha Poulson
  1

  Spoke with a man asking for details about a transfer. He was very rude regarding everything I had a question about.

  Response from the owner

  Samantha- I am sorry to hear that your experience did not match your expectations. We would like to help! Please give our social team a call at 877-833-9973.

• J

  Jessica Lohman
  1

  I’ve made two appointments to meet with a banker in regards to some of my accounts. Every time I come in for my appointment, it takes them 40 minutes to even get to me. The tellers who work the desk are rude & unfriendly. I’ve been in many times and they are always the same. I never get a greet I just get a snooty look and they say “what can I do for you”. Sometimes they will just stare at me before even mentioning anything that they are ready for me. Needless to say I love banking with 5/3rd but this branch needs to step up their customer service.

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  Mingyi Shan
  5

  The first time I came here to handle the debit card business, the staff is very warm to thank Sara E Hardin professional humorous service

  Response from the owner

  Thanks for saying so. Your business is important to us!

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  Amy S-R
  1

  They should have gotten no stars. The bank has to have the worst customer service /care of any financial institution out there. Every time I have attempted to go to this "bank" I have regretted. Just a poor excuse for a company and their advertisements are a joke!

  Response from the owner

  Hey Amy, I'm very sorry to hear your experience with our bank was unsatisfactory. We'd hate to lose you as a customer, and are committed to taking the necessary steps to make sure your experience improves in the future. Would you mind giving us a call at 877-833-9973 to discuss? Thanks!

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  Adam Parker
  1

  The manager there is very rude with her own employees and with the customers!

  Response from the owner

  Adam, I’m sorry to hear about your experience. If you would like to discuss this further, please call us at (877) 833-9973. Thank you.

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  Matthew Willis
  1

  Absolutely unacceptable place to have a business account. Please I beg you, do not waste you time here!