Ferguson Real Estate, LLC powered by Keller Williams Elevate Katherine Ave, Joplin

Ferguson Real Estate, LLC powered by Keller Williams Elevate Reviews

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  Shandy Brown
  5

  We loved working with the Ferguson team. Carol was wonderful! She was very punctual and quick to respond every time we reached out to her. The team kept us up to date through emails and texts so we were always prepared for the next step and aware of what was going on. We would highly recommend working with the Ferguson team!

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  Jack Inman
  5

  Very friendly staff, great people to work with was very diligent in getting the process completed in a timely manner, communication was excellent. I would suggest if your in the market to buy or sell, I would recommend this team!!!

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  Anna Davis
  5

  We had a wonderful experience working with Carol and her team. The house we bought had some unexpected surprises that delayed closing (on there end) but she worked with us and made sure all our questions were answered and stayed on top of everything so we could buy the house of our dreams. We would definitely recommend them to anyone looking to buy or sell a home in the area.

  Response from the owner

  Thank you Anna! You have a beautiful family and it was our pleasure to earn your business and sell you your dream home! Welcome to the area!

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  Paul Gipson
  5

  The Ferguson team was excellent! I had a poor experience with Keller Williams (not Ferguson) in the past, but I would go with the Ferguson team anytime in the future, and I will recommend to anyone selling a home (and already have)! They communicated well, our house hit the market quickly, it sold quickly, they gave great advice throughout the process (since we were first time sellers), and we got a great price!

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  Terri Taylor
  5

  Carol and Tim Ferguson not only are very professional, but also caring people! The Ferguson team helped us when we sold our home in Neosho, MO in 2016 and now they are helping us to purchase a home in Joplin, MO. They have made it simple to sign all the required documents by providing electronic signing through Docu-sign software. We are very pleased with their professionalism and caring way they do business! We have already given referrals for others to do business with them!" Rod and Terri Taylor Joplin, MO

  Response from the owner

  Thank you Terri & Rod! You were great clients to work with! We appreciate your friendship and loyalty to allowing us to help with all your real estate needs! Carol Ferguson

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  Mary Reddings
  5

  This team is AMAZING!! I can't believe how easy they made it to sell my house! I used them to buy and sell and was extremely impressed both times. I was especially thankful for all of the time Carol took to make sure the closings happened on time. Highly Recommend!

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  Jason and Summer Michael
  5

  Working with Carol and her team to buy and sell our house was an amazing experience!! Carol is so sweet and she explained everything to make this so easy! I would use her and her team a million times over!!!

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  nita mcgowan
  5

  Thank you to Kelsey Stirewalt! Very professional and a great person. We purchased our first and second Missouri houses with her help. Being from out of state we couldn’t have done it so smoothly without her. She came through for us on many occasions and what above and beyond for our entire family! Thank you Kelsey!!

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  Jennifer Yoneoka
  1

  My sister rented 2520 Florida Ct. with her disabled son this spring 2018. The property was filthy from years and years of non care. She couldn't even use some of her appliances because of the filth. There was 30 year old liners in cabinets that were coated with black/green slime. The garage door was not wired properly and she had to fix it herself. The people painting stored paint by a gas water heater. The back slider door did not lock and the screen door fell off the tracks. The blinds were old and filthy and the windows had storm windows which she could not even open due to deterioration and age. The only way to get air in the house was the back door and front door in which both the screen doors did not latch creating a safety issue. The yard is so overrun with moles that you cannot walk without sinking into their holes. Very, very easy for someone not knowing to be careful to sprain or break a leg. The kitchen and her sons room is infested with ants which she had to battle with daily. Once after a heavy rain she had to stay home from work to battle the severe infestation . The lock-in laminate flooring was separating in places and not locked in. The old inefficient AC unit runs continually in 90 degree heat to keep temp at 76. Be ready for a 300.00 electric bill. A dead tree on the side of the house uprooted with a recent storm. Still laying there on the ground. Could have gone through her sons window. All of these items were brought to the property management agents attention. They basically told her they would cure nothing but if she wanted they would let her out of her lease agreement.Tired of dealing with her simple requests. Been in property management for 30 years and never seen anything so poorly managed and maintained. This company is concerned only with their bottom line. Unfortunately for them she would have stayed there for many years if she had been given a livable house. In order to post this I had to pick one star. It is zero stars. In response to your response if my sister did not give notice she was vacating why did you relist the property over 40 days ago? Also why have numerous brokers been showing the property for the last few months, several times leaving her home unlocked? Because she gave no notice? Don't even. Additionally an owner generally hires a management company to maintain his property with the monies collected in rents so that he does not have to be concerned with day to day business. To say that to clean and repair minor items in turnover process prior to and during occupancy needs to be 'approved 'by the owner completely negates the reason an owner hires a professional to manage and maintain his asset. My sister did not trust that her security deposit would be returned to her therefore she let it go towards June rent. If she did not give notice why was she given a 186.00 quote by Julie as the prorate owed in July????? With what she had to go through you can eat a week in July. I don't even think a home with inoperable windows is legal to lease. If I had anything to say about it you would not now be listing my elderly parents home for sale. Based upon the afore mentioned I will be monitoring this transaction fiercely. Its a small town. Oh and that response by Julie is fake. She is the property manager. Good Lord. Regarding the locks there was approx five different keys to different doors. All she did was key them all to the same lock at her expense for convenience . You're welcome. Carry on now in your obvious attempts soliciting good reviews to deflect from this one.

  Response from the owner

  Unfortunately when you property manage some properties the property manager does not coordinate or manage all the repairs without the owners permission. Sometimes the owner wants to handle them on their own. All we can do is communicate these items to the owner and then have them address them. I can assure you we did communicate ALL these items to the owner. The HVAC system was addressed and we have documentation showing that this was handled by a licensed professional, we were never notified after this fix that anything additional was wrong. Everyone's electric bills are high due to the extreme weather temperatures. Finally, the tenant just left without any notification of move-out, changed the locks and didn't notify us and owes June/July rent.

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  Julie Falleri
  5

  This team shows strong dedication and commitment to filling their clients needs! They are so easy to work with and if I have the opportunity to sell my home, I will definitely call The Ferguson Team!!